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戰勝中風:英特爾高管重回帥位
 作者: Patricia Sellers    時間: 2011年09月15日    來源: 財富中文網
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馬宏升當時正在穩步邁向英特爾首席執行官的寶座。春風得意之際,他卻突然中風,身體癱瘓,還喪失了語言能力。憑著永不言棄的精神和過人的毅力,馬宏升重新回到了崗位,迎來了新的挑戰——整合英特爾中國區業務。
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????馬宏升正在重新學習說話,訓練體能。一切進展順利。也許,他再也無法完全回復當年激情四射、妙語如珠的風采,但他依然是英特爾新任掌門人的有力爭奪者。

????那一天的意義非同尋常。他們在回家的路上中途改道,歇了歇腳。瑪格麗特記得她當時正開車前往硅谷,馬宏升坐在旁邊的副駕駛位,激動地給她指著方向,嘴里還咕嚕有聲:“嗚……嗚……嗚”。瑪格麗特后來才明白丈夫想要前往的地方時,她簡直不敢相信。

????一個小時前,醫生同意馬宏升出院時曾告訴他,“我不確定你還能不能劃船。”——潛臺詞是,也許今后永遠都不能再劃船了。馬宏升和瑪格麗特剛把車停到舊金山灣布萊爾島劃船俱樂部(Bair Island rowing club)的停車場,馬宏升就迫不及待地打開車門跑了出去。“他的右臂根本用不上力,”瑪格麗特回憶說,“他用左手抬起一艘小船,揭開蓋在上面的帆布,把艇沖洗干凈,然后又把帆布重新蓋上。”

????第二天一早,瑪格麗特心情舒暢,馬宏升回到家中讓她很高興。這時,馬宏升突然出現在她面前,穿著劃船服,指了指屋外的汽車。瑪格麗特立即給英特爾營銷主管讓-佩雷?范蒂爾打電話,讓他盡快到舊金山灣會合。范蒂爾之前經常跟馬宏升一起去劃船。到達目的地后,馬宏升和范蒂爾取出一艘雙人輕便劃艇。每劃5下,范蒂爾就得板正劃艇的航向。接下來的幾個星期,馬宏升開始獨自劃艇,最開始總是在水里繞圈子(他說:“我當時差點哭了。”),但是隨著時間推移,皮艇前進的路線越來越直。

????重新學習說話是馬宏升面對的最大挑戰。中風使馬宏升大腦中負責語言能力的區域受損,因而他只能嘗試用右腦學習講話。語言病理學家麗莎?利維尼?斯波勒開始指導馬宏升進行單詞練習,大聲朗讀兒童書籍。這樣他回家后還可以讀給凱瑟琳和雙胞胎姐妹安娜、亞歷山德拉朗聽。斯波勒稱,為了幫助馬宏升重新掌握“語言的速度和節奏”,他們共同朗讀了拜倫、丁尼生等著名詩人的作品,而且是站立著朗讀。因為對馬宏升來說,向1,000人講話是自然不過的表達方式。他很少對自己感到沮喪,但是有一天他卻沒能做到。當時,斯波勒在索引卡片上寫下了一句話“你有很大的潛力”,沒想到馬宏升將這張卡片釘到了自己辦公室的公告板上。

????馬宏升的鄰居們也不斷給予他鼓勵。每個月總有那么一兩次,門鈴響起,馬宏升和瑪格麗特打開門,發現門外站著史蒂夫?喬布斯。他問馬宏升能否出去一起走走,玩一會。“他就像一個友善的大孩子,”瑪格麗特回憶說。這位蘋果創始人從2004年開始就一直在與胰腺癌作斗爭,他偶爾和馬宏升在附近社區一起散步、騎車。

????2011年1月3日,也就是中風后10個月,馬宏升重返英特爾。雙方都需要重新適應。英特爾首席營銷官黛博拉?康拉德援引英特爾積極的企業文化,稱:“過去,馬宏升是定調子的人。”但是現在情況變了。馬宏升現在更喜歡一對一的交談。有些必須出席的大型會議,大家難免七嘴八舌。這時,康拉德這樣的高層就會站起來說:“大家安靜。馬宏升有話要說。”這樣就能留出時間讓他從容發言。回歸三個星期后,馬宏升出席了英特爾的國際銷售和營銷大會,中風后首次在重大的公開場合露面。他對臺下3,700名英特爾員工說:“我在訓練用右腦來控制語言能力,這通常是左腦的功能。這是我做過的最困難的事情。”

????他說話語速很慢,語調機械,似乎每一個詞都要斟酌。事實的確如此。“我必須更清楚地表達自己,”他今年7月在英特爾總部接受采訪時說。在90分鐘的采訪里(采訪分兩次,連續進行了兩天),他向我們證明他的身體已經恢復,但是他不能靜坐,需要頻繁地站起來走一走。我詢問他語言能力的恢復程度,他沿著會議桌跑到墻上的一塊巨型白板旁邊。“我之前是在這里,”他說著用紅色彩筆劃出一條水平線,表示他中風時的語言熟練程度。之后又畫了一個45度的角,然后指著一個距離頂端還有15%的地方說:“我現在在這里”。他接著解釋說:“我需要到這里,”同時把彩筆移到頂點。

????On that momentous day there was a stop on the way. Margaret remembers driving toward Silicon Valley as Sean, in the passenger seat beside her, excitedly pointed and grunted directions: "Uhhh ... Uhhh ... Uhhh!" When she realized where her husband was taking her, she could hardly believe it.

????An hour earlier the doctor who had released Sean told him, "I'm not sure you'll be able to row" -- implying ever. When he and Margaret pulled into the parking lot at the Bair Island rowing club in San Francisco Bay, Sean could hardly wait to get out. "His right arm was practically useless," Margaret recalls. "With his left arm, he lifted the boat. He uncovered it, washed it off, and put the cover back on."

????The next morning Margaret was relaxing, happy to have Sean back home. Suddenly he appeared, dressed in his rowing clothes and pointing toward the car. Margaret called Jean-Pierre van Tiel, an Intel marketing executive who was Sean's rowing buddy. Meet us at the bay as soon as you can, she told J.P. When they got there, Sean and J.P. took out a double scull. Every five strokes J.P. straightened the boat. In the weeks that followed, Maloney took to rowing alone, at first in circles ("I nearly cried," he says) but straighter and straighter each time.

????Learning to speak has been Maloney's toughest challenge. The stroke zapped a walnut-size section of his brain that produces language, so he has had to learn to speak from the right side of his brain. Speech pathologist Lisa Levine Sporer started off having Sean do word drills and read children's books aloud -- so he could get back to reading to Catherine and his twins, Anna and Alexandra. To help him relearn the "flow and melody of speech," Sporer says, they read poetry -- Keats, Byron, and Tennyson, his mother's favorite -- standing up, because talking to 1,000 people is, for Maloney, the natural way of speaking. He rarely got down on himself, but on a day that he did, Sporer wrote on an index card, "You have Great Potential." Maloney pinned the card to a bulletin board in his office.

????Maloney got encouragement from neighbors as well. Once a month or so the doorbell would ring, and he or Margaret would open the door. There on the doorstep would be Steve Jobs asking whether Sean could come out and, well, play. "Like this nice, giant adult kid," Margaret recalls. The Apple (AAPL) founder, whose battle against pancreatic cancer began in 2004, occasionally walked and biked around the neighborhood with Maloney.

????On Jan. 3, 10 months after suffering his stroke, Maloney returned to Intel. It's required some adjustment on both sides. Citing Intel's aggressive culture, chief marketing officer Deborah Conrad says, "Sean would be the guy setting the pace." That's changed. Maloney now prefers one-on-one meetings. And in the obligatory large meetings where everyone talks over each other, it helps when friends like Conrad pipe up and say, "Hold on, Sean has an opinion," giving him air. Three weeks after he returned, he made his first major public appearance at Intel's international sales and marketing conference and told 3,700 colleagues, "I've trained the right side of my brain to take over speech, normally a function of the left side. It's the hardest thing I have ever done."

????His speech is slow and robotic, as if he is searching for every word. In fact, he is. "I just have to make the words better," he says when we meet in July at Intel's Santa Clara headquarters. During a 90-minute interview (we did two, on consecutive days), he demonstrates that his body is back -- he can hardly sit still, pacing frequently. When I ask how far his speech has returned, he dashes around the conference table to a big whiteboard on the wall. "I was here," he says, using a red marker to draw a horizontal line indicating his skill level when he had his stroke. He draws a 45-degree angle and points to a spot about 15% shy of the top. "I'm now here," he says. "And I need to get here," he explains, moving the marker to the pinnacle.







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最佳評論

@關子臨: 自信也許會壓倒聰明,演技的好壞也許會壓倒腦力的強弱,好領導就是循循善誘的人,不獨裁,而有見地,能讓人心悅誠服。    參加討論>>
@DuoDuopa:彼得原理,是美國學者勞倫斯彼得在對組織中人員晉升的相關現象研究后得出的一個結論:在各種組織中,由于習慣于對在某個等級上稱職的人員進行晉升提拔,因而雇員總是趨向于晉升到其不稱職的地位。    參加討論>>
@Bruce的森林:正念,應該可以解釋為專注當下的事情,而不去想過去這件事是怎么做的,這件事將來會怎樣。一方面,這種理念可以幫助員工排除雜念,把注意力集中在工作本身,減少壓力,提高創造力。另一方面,這不失為提高員工工作效率的好方法。可能后者是各大BOSS們更看重的吧。    參加討論>>


Copyright ? 2012財富出版社有限公司。 版權所有,未經書面許可,任何機構不得全部或部分轉載。
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