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專欄 - 向Anne提問

7招告別職場膽小鬼

Anne Fisher 2013年06月05日

Anne Fisher為《財富》雜志《向Anne提問》的專欄作者,這個職場專欄始于1996年,幫助讀者適應經濟的興衰起落、行業轉換,以及工作中面臨的各種困惑。
許多人都不敢在開會的時候大膽說出自己的觀點和看法,尤其是當高層在場的時候。原因是缺乏自信。然而,如果不能克服心魔,很可能就會錯失展示自己才干,贏得職業突破的良機。怎么辦?本文介紹的7個辦法值得試一試。

????親愛的安妮:一位朋友發給我一篇您最近在《財富》雜志(Fortune )上的專欄文章,內容是關于女性應該學會如何“克服信心殺手”,以提高自己在職場上的知名度。雖然我是男性,但我非常認同您的觀點,因為我總是太靦腆,不敢大聲表達自己的觀點。(上學的時候,我都沒在課堂上舉過手。)

????我給您寫信的原因是因為今天早上開會的時候,就像過去無數次一樣,對于團隊目前面臨的復雜問題,我想出了一個很棒的解決方案,而且我的想法是正確的。為什么這么說呢?因為我雖然一言未發,但坐在我旁邊的同事卻提出了完全一樣的建議——而最終他被任命為這個項目的負責人。我希望得到這個位子已經很久了。這樣的事情經常發生。很明顯,我要想在這家公司有所突破必須開始多表達自己。但我該怎么做呢?您和您的讀者有什么實用的建議嗎?——Q.M

????親愛的Q.M.:喬爾?加芬克爾說過:“員工平均每周將大約三分之一的工作時間用于開會,所以要想讓自己的專業知識為人所知,會議是最好的時機。”加芬克爾是一名高管導師,曾指導過數十名像你一樣不愿分享自己想法的管理者,他們來自谷歌(Google)、蘋果(Apple)、甲骨文(Oracle)、微軟(Microsoft)和許多其他公司。此外,加芬克爾還寫過一本非常實用的書,或許會對你有所幫助,書名叫《領先之道:三步提升職業發展》(Getting Ahead: Three Steps to Take Your Career to the Next Level)。

????他發現,人們不愿表達自己的觀點的原因多種多樣,從單純的害羞,到完美主義(希望在表達之前確定所有細節),再到害怕觀點的沖突(認為提出不同意見,尤其是跟老板不同的意見風險太大)。但不論你是出于什么原因,加芬克爾為你提供了下列七條建議:

????1. 不要妄自菲薄,低估自己想法的價值。在你心儀已久的職位被別人搶走的那次會議上,你肯定(再一次)注意到,你確實有許多很好的想法。所以,下一次開會之前,對自己講一些鼓舞士氣的話。加芬克爾建議:“提醒自己所擁有的能力和知識。曾經因為別人的信任,你走到了現在。而眼下是該你相信自己的時候了?!?/p>

????2. 率先發言。加芬克爾建議:“每次開會的時候,都要尋找機會,盡早讓其他人注意到你的存在,理想的時間是在會議開始后的十分鐘內。”就算你的觀點只是贊同其他人的觀點,或添加一點信息而已。為什么呢?他解釋道:“因為越早表達出自己的觀點,留給自己產生自我懷疑的時間就越少。如果你總是推遲表達觀點的時間,你就越難參與到討論中去。”

????Dear Annie: A friend sent me a recent Fortune article about how women need to learn to "conquer confidence killers" in order to be more visible at work. I can really identify with that, even though I'm a guy, because I have always been too self-conscious to speak up and express my ideas. (Even as a student, I never raised my hand in class.)

????The reason I'm writing to you is that just this morning, for the thousandth time, I was in a meeting where I thought I had a great solution to a complicated problem my team is facing, and I was right. How do I know? Because I didn't say a word, but the guy sitting next to me suggested the same thing I was thinking -- and, as a result, got put in charge of a project I'd love to have been assigned. It's clear that, if I'm ever going to get anywhere at this company, I have to start talking more, but how? Do you or your readers have any practical suggestions? -- Quiet Man

????Dear Q.M.: "The average employee spends about one-third of his or her work week in meetings, so they're the best opportunity you have to make your expertise known," notes Joel Garfinkle, an executive coach who has worked with dozens of managers who, like you, were reluctant to share their ideas at Google (GOOG), Apple (AAPL), Oracle (ORCL), Microsoft (MSFT), and many other companies. Garfinkle also wrote a terrifically practical book you might want to check out, Getting Ahead: Three Steps to Take Your Career to the Next Level.

????People hesitate to speak up for all kinds of reasons, he observes, ranging from simple shyness, to perfectionism (wanting to have all the details nailed down before saying anything), to fear of confrontation (the belief that disagreeing, especially with a boss, is too risky). But, whatever is holding you back, Garfinkle offers these seven suggestions:

????1. Don't underestimate the value of your ideas. As you noticed (again) in that meeting where the other guy got the plum assignment, you do have a lot to contribute. So, before your next meeting, give yourself a little pep talk. "Remind yourself of your capability and knowledge," says Garfinkle. "Others believed in you enough to help you reach your current level. Now it's your turn to believe in yourself."

????2. Be among the first to speak. "Look for opportunities in each meeting to make your presence known early on, ideally in the first 10 minutes," Garfinkle suggests -- even if your remarks are just agreeing with, or adding a bit more information to, what someone else has said. Why? "The sooner you contribute, the less time you have to generate self-doubt," he says. "When you delay saying anything, it gets harder to break into the discussion."

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