員工給管理顧問(wèn)提建議要講技巧
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????相反，她建議與顧問(wèn)團(tuán)隊(duì)面對(duì)面，“以一種積極的、富有建設(shè)性的方式表達(dá)自己希望參與的請(qǐng)求。如果員工的建議被考慮在內(nèi)，不僅有利于改善最終的結(jié)果，也會(huì)使顧問(wèn)的工作更加輕松。仔細(xì)斟酌自己的建議，不要讓其變成批評(píng)，而是希望改進(jìn)流程的意向。這樣一來(lái)，你的建議通常都會(huì)得到重視。” ????此外，費(fèi)倫還認(rèn)為，你應(yīng)該再次說(shuō)服你的老板，幫你傳達(dá)你的觀點(diǎn)。“你的老板只聽(tīng)從顧問(wèn)們的意見(jiàn)，這可能只是一個(gè)表面現(xiàn)象；事實(shí)上，管理者們經(jīng)常認(rèn)為，裝裝樣子有時(shí)也是自己工作的一部分。”不過(guò)，不幸的是，你說(shuō)自己已經(jīng)提出了意見(jiàn)，這可能會(huì)讓你的老板表現(xiàn)出更強(qiáng)的防御性。 ????費(fèi)倫稱(chēng)：“盡量以一種不太有敵意的方式表達(dá)自己的擔(dān)憂。說(shuō)一些積極的話，比如：‘我只是認(rèn)為，這樣會(huì)比我們現(xiàn)在所做的效果更好。’”這樣一來(lái)，不僅你的觀點(diǎn)更可能得到公正的對(duì)待，而且一種更加積極向上的方式也更加明智：發(fā)牢騷不會(huì)讓你更具團(tuán)隊(duì)精神。而主動(dòng)提供幫助則更能表現(xiàn)出你的團(tuán)隊(duì)精神。 ????費(fèi)倫發(fā)現(xiàn)，員工們使用的較為成功的一種技巧是：在辦公室里所有人都能看到的中心位置，擺一個(gè)巨大的紙板或白板，“在上面寫(xiě)上具體的問(wèn)題或?qū)?wèn)題的建議。留下馬克筆或便利貼，這樣其他人便可以補(bǔ)充自己的建議與意見(jiàn)。這種做法非常簡(jiǎn)單，但卻能讓所有人參與其中，而且非常引人注目。”她補(bǔ)充說(shuō)：“便利貼或者意見(jiàn)的數(shù)量就是一個(gè)有形的指標(biāo)，可以衡量每個(gè)話題的重要性，以及公司里真正接觸實(shí)際工作的人有多高的積極性。” ????祝你好運(yùn)！ ????反饋：如果你曾與顧問(wèn)打過(guò)交道，你會(huì)如何讓他們?cè)诮ㄗh中接納你的觀點(diǎn)？你是如何做到的？歡迎評(píng)論。（財(cái)富中文網(wǎng)） ????譯者：劉進(jìn)龍/汪皓 |
????Instead, she suggests meeting with the consulting team and putting your request to participate "in positive, constructive terms. If employees' input is taken into account, it will not only make the outcome better, it will make the consultants' job easier. Frame your suggestions not as criticism but as an offer to improve the process. It would be unusual for that to be ignored." ????Phelan also thinks you should try to engage your boss again in helping you get your points across. "Your boss may seem to have drunk the Kool-Aid, but often managers feel it's part of their job to seem as if they have. So they put up a bit of a front," Phelan notes. And, unfortunately, the complaining you say you've already done may have made your boss even more defensive. ????"Try reframing your concerns in a less hostile way," Phelan says. "Say something positive like, 'I just think this would work even better if we had some input.'" Not only are your ideas more likely to get a fair hearing, but a more upbeat approach is smarter politics, too: Griping doesn't make you look like a team player. Offering your help does. ????One technique Phelan has seen employees use successfully: Put up a big flip-pad of paper or a white board" in some centrally located place in the office where everyone can see it, and write a particular issue or suggestion on it. Then leave markers or Post-Its there so people can add their own suggestions and comments. It's simple, but it gets everyone involved, and it's very visible." She adds that "the number of Post-Its or comments is a tangible gauge of how important each topic is, and how much engagement there is, from the people in the company who are closest to the actual work." ????Good luck. ????Talkback: If you've worked with consultants, have you managed to get your ideas included in their recommendations? How did you do it? Leave a comment below. |
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