信息面談的10個(gè)黃金問題
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????親愛的安妮：我想換個(gè)工作，希望把我20年的消費(fèi)產(chǎn)品營銷和品牌推廣經(jīng)驗(yàn)應(yīng)用到醫(yī)療行業(yè)。我正打算與我認(rèn)識(shí)的醫(yī)療公司資深管理人員進(jìn)行一對一的面談，部分原因是想知道他們認(rèn)為我適合這個(gè)行業(yè)的哪些工作，這樣我可以相應(yīng)地調(diào)整求職重心。 ????他們都是大忙人，因此我想充分利用他們給我的時(shí)間。巧合的是，我的女兒在今年春季畢業(yè)，想要進(jìn)入金融業(yè)，她正在與那個(gè)行業(yè)里的人進(jìn)行信息面談（這是她所在學(xué)校里的職業(yè)顧問提供的建議）。我們已經(jīng)制定了一個(gè)簡短的問題列表，對此你或者你的讀者有何建議？有什么避諱嗎？——達(dá)拉斯老爹 ????親愛的達(dá)拉斯老爹：您的問題很有意思。由于信息面試的目的是盡可能多地了解特定行業(yè)的情況，因此事先對這個(gè)行業(yè)知道的越多就越好。“所以，要調(diào)查那個(gè)行業(yè)的最新情況，也要了解與你會(huì)面的那個(gè)人的背景，”保羅?弗雷伯格說。他曾是麥肯錫公司（McKinsey）的顧問，現(xiàn)在經(jīng)營著就業(yè)指導(dǎo)公司Shimmering Resumes，還著有《何時(shí)開始？：成功面試好上崗》（When Can You Start?: How to Ace the Interview and Win the Job）一書。 ????“要提出開放式問題”他說。“能用是或否來回答的問題屬于封閉式問題。為了從提問中獲得真正的見解，需要把面談變成兩個(gè)擁有共同興趣的人之間的工作談話。開放式問題能夠把談話推往那個(gè)方向。” ????自然，你問的問題取決于你最感興趣的是什么，而且應(yīng)該根據(jù)被提問者的不同而發(fā)生變化。但弗雷伯格認(rèn)為，下面這些問題或許是良好的開始： ????? 你認(rèn)為這個(gè)行業(yè)（或職業(yè)）在今后幾年里的前景如何？你在你的職業(yè)生涯中目睹了哪些變化？ ????? 如今在這個(gè)行業(yè)里需要哪些專業(yè)化培訓(xùn)或教育？這方面有什么變化？ ????? 你認(rèn)為哪些技能最有用，哪些技能在未來最重要？ ????? 你可以講講你的日常工作和主要職責(zé)嗎？ ????? 如今在這個(gè)行業(yè)里工作，最有利和最不利的地方分別是什么？ ????? 哪些資源幫助你跟上了這個(gè)行業(yè)的腳步？你認(rèn)為哪些行業(yè)組織和職業(yè)協(xié)會(huì)最有用？ ????? 在你的職業(yè)生涯中，有什么事情令你感到吃驚嗎？你認(rèn)為哪些變化最具有挑戰(zhàn)性？ ????? 如果再來一次，你還會(huì)選擇這個(gè)行業(yè)嗎？在某些事情上你會(huì)不會(huì)采取不同的做法？ ????? 目前對這個(gè)行業(yè)影響最大的技術(shù)變化是什么？ ????? 你的工作對你的生活產(chǎn)生了哪些影響？你認(rèn)為工作與生活的平衡問題對你的同事有何影響？ |
????Dear Annie:I'm trying to change careers, hoping to apply my two decades of consumer-product marketing and branding experience to the health care field. I'm at the point where I'd like to set up some one-on-one meetings with networking contacts who are senior managers at health care companies, partly to see where they think my qualifications would fit in the industry, so I can focus my job hunt accordingly. ????These are very busy people, so I want to make the most of whatever time they can give me. Coincidentally, my daughter, who is graduating this spring and wants to go into finance, is doing informational interviews with people in that field (on the advice of a career counselor at her college). We've come up with a short list of questions, but do you or your readers have any suggestions? Is there anything to avoid asking? -- Dallas Dad ????Dear D.D.:Interesting question. Since your goal in an informational interview is to find out as much as you can about your chosen field, the more you already know about it, the better. "So be sure to research both the latest developments in the industry and the background of the person you're meeting," says Paul Freiberger, a former McKinsey consultant who now runs a career coaching firm called Shimmering Resumes and the author of When Can You Start?: How to Ace the Interview and Win the Job. ????"Keep your questions open-ended," he adds. "Questions that can be answered with a simple yes or no are dead ends. In order to gain any real insight from it, you want the interview to expand into a working conversation between two people with shared interests. Open-ended questions push things in that direction." ????Naturally, what you ask depends on what interests you most and will vary with each of your interviewees, but Freiberger suggests these queries as possible starting points: ????Where do you see this industry (or profession) going in the next few years? What changes have you seen in the course of your career so far? ????What specialized training or education is required to succeed in this field now? How has that changed? ????Which skills have you found most helpful, and which ones will be most important in the future? ????Could you describe your average workday and your key job responsibilities? ????What are the best and worst things about working in this field today? ????What resources help you keep up with the industry? Which trade or professional associations have you found most useful? ????Has anything surprised you over the course of your career? What changes have you found most challenging? ????Would you choose this field if you had it to do over again? Is there anything you would do differently? ????What are the biggest technological changes influencing this business right now? ????In what ways does your job affect your life outside work? How do you see work-life balance issues affecting colleagues? |
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