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專欄 - 蘋果2_0

蘋果“2014最佳工作場所”排名大跌

Philip Elmer-DeWitt 2013年12月16日

蘋果(Apple)公司內部流傳著一個老笑話,那就是史蒂夫·喬布斯周圍是一片“現實扭曲力場”:你離他太近的話,就會相信他所說的話。蘋果的數百萬用戶中已經有不少成了該公司的“信徒”,而很多蘋果投資者也賺得盆滿缽滿。不過,Elmer-DeWitt認為,在報道蘋果公司時有點懷疑精神不是壞事。聽他的應該沒錯。要知道,他自從1982年就開始報道蘋果、觀察史蒂夫·喬布斯經營該公司。
根據 Glassdoor 網站的調查,蘋果公司依然是全美的最佳工作場所之一,但它的排名卻大幅下跌,降到了第35位。同時,回收的717份蘋果員工問卷中提出的“批評意見”或多或少解釋了這家公司吸引力下降的原因。

圖為蘋果員工

????“幸福的家庭都有相似之處,不幸的家庭各有各的不幸。”——列夫·托爾斯泰

????根據 Glassdoor 網站的“2014 年最佳工作場所”調查,蘋果公司(Apple)仍然是全美最佳工作場所之一。但是,在星期二公布的報告中,它的地位已經明顯滑落。有34家美國公司——其中包括15家技術公司——的員工評級,比蘋果公司要高。

????在職和已離職員工提交的有關蘋果公司優劣評語——尤其是批評意見——勾勒出蘋果公司的工作環境的確激動人心,但是快樂不多,尤其是銷售部門。

????? 創意部門(蘋果零售店):很忙,一天到晚忙。

????? 包裝工程師:壓力大,工作時間長,過度安穩。

????? 天才吧:很難晉升。與客戶的互動著實困難。人手不足,加班加點。工作時間長,很難做到工作和生活的平衡。

????? Mac專家(蘋果零售店):公司內部很難晉升到管理層。有時有些過度敏感。經理們被牽著鼻子走。

????? 專家:不適合懶人,也不適合慫人。

????? 前端工程師:項目上馬時工作時間過長,某些時候無暇顧及工作和生活的平衡。

????? 蘋果方案顧問:我們無權作出任何真正的決策,但還是要要決策。

????? 高級網絡工程師:總有人看著你,還有人希望把你拉下來。不尊重承包商。工作很難干。

????? 經理:要處理很多模棱兩可的狀況,還要在兩眼一抹黑的情況下做出決策。一些夾在中間的高級管理層令人很失望。

????? 蘋果校園代表:除了錢,應該還有其他的工作目標。

????? 銷售:如果達不到很高的要求,就會丟掉飯碗。

????? 高級硬件工程師:到處都是人才,想搞個原創太難了。

????? 產品專家:我希望iPhone屏幕再大一些。

????? Mac專家(蘋果零售店):如果你不是那種能抓住一切機會的人,你就會在原地踏步很長時間。

????? 家庭房間專家:客戶體驗很大程度上是犧牲員工體驗換來的。(財富中文網)

????譯者:鄧婕

????"All happy families are alike. Each unhappy family is unhappy in its own way." -- Leon Tolstoy.

????Apple (AAPL) is still one of the best places to work in America, according to Glassdoor's 2014 survey. But it dropped another spot in the report released Tuesday. There are now 34 U.S. companies -- and 15 tech companies -- rated higher by their workers.

????A sampling of the pros and cons -- especially the cons -- submitted by current and former Apple employees draw a picture of a work environment that's exciting but not that much fun, especially in retail.

????? Creative (Apple Store): It's busy. All. The. Time.

????? Packaging Engineer: High stress, long hours, too much security.

????? Genius: Difficult to move up. Interactions with customers can be trying. Understaffed and overworked. Hours can feel long and are inconvenient to a proper work life balance.

????? Mac Specialist (Apple Store): Hard to internally grow into management. Too touchy-feely at times. Managers pulled in too many directions.

????? Specialist: Not for the lazy or faint of heart.

????? Front End Engineer: Long hours during project launches and work/life balance takes a backseat at some points.

????? Apple Solutions Consultant: You have no authority to make any real decisions but you are still required to make them.

????? Senior Network Engineer: People always watching you. There are people that want to put you down. No respect for contractors. Tough work.

????? Manager: Expect to deal with a lot of ambiguity and shift gears in the dark. Some in-between senior management are a disappointment.

????? Apple Campus Representative: Need to do it for reasons other than money.

????? Sales: If you don't like meeting high expectations to perform then this will not be the job for you.

????? Senior Hardware Engineer: With all the talent around out I found it very hard to be original.

????? Product Specialist: I wish the iPhone screens were larger.

????? Mac Specialist (Apple Store): If you're not the type to seize every opportunity, expect to be in the same position for a long time.

????? Family Room Specialist: Their are times where the customer experience comes at a high cost to the employee experience.

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