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蘋果Mac電腦銷量為何一落千丈

Philip Elmer-DeWitt 2013年11月21日

蘋果(Apple)公司內部流傳著一個老笑話,那就是史蒂夫·喬布斯周圍是一片“現實扭曲力場”:你離他太近的話,就會相信他所說的話。蘋果的數百萬用戶中已經有不少成了該公司的“信徒”,而很多蘋果投資者也賺得盆滿缽滿。不過,Elmer-DeWitt認為,在報道蘋果公司時有點懷疑精神不是壞事。聽他的應該沒錯。要知道,他自從1982年就開始報道蘋果、觀察史蒂夫·喬布斯經營該公司。
蘋果Mac電腦的市場份額在30個季度里增長了150%,其利潤占比更是飆升了270%。如今好景不再了。從今年1月開始,這種美妙的增長戛然而止。到底發生了什么?

????圖為2004年至2013年期間個人電腦與蘋果Mac年度出貨量的對比圖。其中,紅色曲線代表個人電腦,藍灰色曲線代表蘋果Mac。圖表:Needham & Co.?

????美國投資銀行Needham的查理?伍爾夫跟蹤蘋果(Apple)公司多年,一直關注Mac電腦的銷售業績*。Mac電腦是蘋果公司歷史最悠久的一條產品線,截至今年一月,Mac在市場上已經盤踞了30個年頭。本周二,伍爾夫表示,Mac(的銷量)似乎已經“一落千丈”。同時,他還嘗試解釋了出現這種情況的原因。

????自2005年開始,連續26個季度,Mac電腦的銷量增長都超過行業的總體增長率。幾乎在同一時期,蘋果在全球個人電腦市場的份額在7年半內從2.1%增至5.3%(漲幅達152%),而它獲得的利潤占全球市場利潤總額的比例也從3.2%增加到11.9%(漲幅高達272%)。

????但好景在今年1月嘎然而止。由于蘋果未能提供足夠的最新款iMac電腦,市場上出現了供不應求的局面。該季度Mac電腦銷量下降了22.1%,而同期全球個人電腦總銷量降幅只有6.6%。

????因此,在本文所附的圖表中,2012年四季度Mac的發貨量呈現V字形。蒂姆?庫克也承認,這次確實是搞砸了。不過,對于這次偶發事件,伍爾夫倒不大擔心,他擔心的是這次事件前后幾個季度的銷售情況。

????目前,Mac的銷售情況仍然優于整個市場的表現,但也只是勉強好一點,而且它的銷量也在下降,只不過下降得比其他公司緩慢一點。

????個人電腦銷量下降的原因已經不是什么秘密。這個市場基本已經飽和,而且用戶大都將購買新品的預算花到了智能手機和平板電腦上。

????比較難以解釋的是,Mac此前的銷量增速比業界平均水平要高出20%到30%,為什么現在他銷量下降的速度幾乎與平均水平一致。

????伍爾夫承認,對于這個問題,他也沒有現成的答案,不過,他提供了兩種理論:

????? 光環效應減退。本文所附圖表中,倒V字形表明光環效應最強的時期。彼時正值Windows用戶紛紛到蘋果商店選購iPod、iPhone或是iPad,使得Mac的銷量也因此水漲船高。伍爾夫寫道:“Mac最初是靠蘋果公司其它產品的光環效應打開市場。但最終令Mac大賣的還是這個產品自身的優勢,包括易于使用、出色的設計,以及蘋果商店免費提供售后支持等。”不過,情況現在正在發生變化。伍爾夫說:“這種光環效應可能已經開始減退。iPad的出現對Mac銷量的影響要大于對個人電腦銷量的影響……那些前往蘋果商店購買Mac的顧客,可能最終轉而購買了iPad。”??????????

????Needham's Charlie Wolf has been following Apple (AAPL) long enough to still care what's happening to the Mac,* and on Tuesday he took a crack at explaining why the company's most venerable product line (it turns 30 in January) seems to have, as he puts it, "fallen back to earth."

????Beginning in 2005, and for 26 quarters in a row, Mac sales outgrew the industry -- nearly coinciding with a 7.5-year stretch in which Apple's share of the worldwide PC market increased from 2.1% to 5.3% (152%) and its revenue share rose from 3.2% to 11.9% (272%).

????That streak ended abruptly in January, when Apple couldn't deliver the newest iMacs in sufficient quantities to meet demand. Mac sales fell 22.1% in a quarter in which the broader market fell 6.6%.

????Wolf is less concerned with that one-time event -- which Tim Cook admitted was a screw-up and which appears in the attached chart as a sharp V at calendar Q4 2012 -- as he is with what happened for several quarters before and after.

????The Mac is still outpacing the industry, but just barely and only because its sales are falling more slowly than everybody else's.

????Why PC sales growth has collapsed is no mystery. The market is largely saturated and most of the money for new purchases is being funneled into smartphones and tablets.

????Harder to explain is why the Mac, which used to outgrow the industry by 20% to 30%, is now shrinking at nearly the same rate.

????Wolf confesses that he has no "ready explanation," but he does offer a couple of theories:

????? Fading halo effect. The big spikes in the attached chart represent the full force of the so-called halo effect by which the Mac benefitted from Windows users coming into Apple Stores to buy first the iPod, then the iPhone and iPad. "While the halo effect opened the door," Wolf writes, "we believe the superiority of Macs in ease of use, design and in free post-sale support in the Apple Stores blew the door off." That's changing now, he suggests. "It's possible that the halo effect has lost some of its luster in the sense that the emergence of the iPad has impacted Mac sales more than PC sales... Customers who visited an Apple Store to buy a Mac might have been swayed to buy an iPad instead."??????????????????

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