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iPhone 5鄭州工廠罷工事件真相

Philip Elmer-DeWitt 2012年10月08日

蘋果(Apple)公司內部流傳著一個老笑話,那就是史蒂夫·喬布斯周圍是一片“現實扭曲力場”:你離他太近的話,就會相信他所說的話。蘋果的數百萬用戶中已經有不少成了該公司的“信徒”,而很多蘋果投資者也賺得盆滿缽滿。不過,Elmer-DeWitt認為,在報道蘋果公司時有點懷疑精神不是壞事。聽他的應該沒錯。要知道,他自從1982年就開始報道蘋果、觀察史蒂夫·喬布斯經營該公司。
到底是大規模罷工?還是小型沖突?其實,從長期來看,這些都不重要。重要的是,它或許意味著,中國為西方發達國家源源不斷地提供逆來順受、物美價廉的勞動力的時代即將終結。

????
Ye Fudao/富士康工人,由中國勞工觀察組織提供

????富士康(Foxconn)鄭州工廠正在以瘋狂的速度組裝蘋果(Apple)iPhone 5。上周,在那里到底發生了什么事情?中國勞工權益組織與工廠母公司臺灣鴻海集團(Hon Hai)各執一詞。出于討論的目的,我們假設真相介于兩者之間。

????紐約中國勞工觀察組織(China Labor Watch,CLW)稱,上周五,約3,000至4,000名工人舉行罷工,導致當天大部分時間,iPhone 5生產線“普遍處于癱瘓”狀態。

????而鴻海集團則斷然否認了這種說法,并對西方新聞媒體稱,工廠只是在幾天前發生了“兩次持續時間很短、規模很小的糾紛”。該集團在新聞發布會上表示:“不論是鄭州工廠還是其他富士康工廠,均未出現停工。生產仍在按計劃順利進行。”

????但很明顯,那里確實發生了一些事情。據路透社(Reuters)報道,中國官方媒體新華社(Xinhua)援引鄭州市政府發言人的話稱,周五,據稱一名質檢員遭到工人毆打,起因是工人對質檢要求強烈不滿,結果大約100名富士康質檢員拒絕工作,時間長達一個小時。

????鄭州工業區發言人告訴路透社:“加強iPhone 5質檢的指示來自蘋果公司。之前,蘋果公司收到消費者對于手機審美缺陷的投訴。”

????雖然我們第一次聽說“消費者的眾多投訴”,但中國官方媒體支持中國勞工觀察組織關于周五停工的說法,也證明了這種說法的可信度。另外,中國勞工觀察組織的版本也比鴻海集團的說法透露了更多細節。

????據中國勞工觀察組織稱:

????“據報道,工廠管理層和蘋果公司并未考慮設計缺陷,而是對工人提出嚴格的質量要求,其中包括0.02mm的凹陷標準,以及對邊框及后蓋劃痕的要求。在這樣的要求下,工人根本無法生產出符合標準的iPhone手機。這給工人造成了巨大壓力。此外,時值中國法定假期,工人們卻得不到休假。這一系列因素導致了罷工。

????“質檢員也參與罷工,這一點并不意外。據工人透露,在K廠區,工人和質檢員發生了一起沖突,導致CA質檢室遭到破壞,多人受傷,另有多人住院治療。之后,K廠區又發生了一起類似沖突,多名質檢員遭到毆打。昨天,L廠區的質檢員受到人身威脅。但質檢員向工廠管理層報告這些問題時,管理人員卻無視矛盾的嚴重性。于是,所有日班和夜班的質檢員在今天集體停工,造成生產線癱瘓。”

????Let's assume for the sake of argument that the truth of what happened last week at Foxconn's Zhengzhou factory complex -- where Apple's iPhone 5s are being assembled at a furious pace -- lies somewhere between a Chinese labor advocacy group's account and that of the factory's owner, Taiwan-based Hon Hai.

????The New York office of China Labor Watch claims that 3,000 to 4,000 workers went on strike last Friday, causing a "widespread work stoppage" on the iPhone 5 factory floor that lasted most of the day.

????Hon Hai categorically denied the report, telling western news organizations that the plant suffered only "two brief and small disputes" several days earlier. "There has been no workplace stoppage in that facility or any other Foxconn facility," it declared in a press release, "and production has continued on schedule."

????But something clearly happened. According to Reuters, China's official Xinhua news agency quoted a government spokesman in Zhengzhou as saying some 100 Foxconn quality inspectors refused to work for an hour on Friday after one was allegedly beaten by workers irate over the inspection demands.

????"The instruction to strengthen quality inspections for the iPhone 5 was given by Apple Inc.," a spokesman for the Zhengzhou industrial zone told Reuters, "following multiple complaints from customers regarding aesthetic flaws in the phone."

????The "multiple complaints from customers" is news to us, but the fact that the official Chinese news agency supports China Labor Watch's (CLW) account of a Friday labor stoppage lends a bit more credence to their side of the story. CLW's version also has the benefit of offering a lot more detail than Hon Hai's.

????According to CLW:

????"It was reported that factory management and Apple, despite design defects, raised strict quality demands on workers, including indentations standards of 0.02mm and demands related to scratches on frames and back covers. With such demands, employees could not even turn out iPhones that met the standard. This led to a tremendous amount of pressure on workers. On top of this, they were not permitted to have a vacation during the holiday. This combination of factors led to the strike.

????"That quality control inspectors would also strike is of no surprise. According to workers, there was a fight between workers and quality control inspectors in area K that led to the damage in inspection room CA, the injury of some people, and the hospitalization of others. After this, another similar incident occurred in area K, once again leading to quality control inspectors getting beat up. Yesterday, inspectors in area L received physical threats. When inspectors reported these issues to factory management, the management simply ignored and turned their back on the issue. For these reasons, all day and night shift inspectors carried out a work stoppage today that paralyzed the production lines."

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