????使用文件分享服務傳遞文檔、協作處理文件和演示文稿的員工越來越多，但多數情況下，員工所在公司的IT部門對此并不支持，甚至毫不知情。提供文件分享服務的企業正準備改變這種現狀。

????Dropbox和Box這些從消費市場起家的服務正在添加安全功能，并大力與現有軟件整合，以贏得首席信息官（CIO）們的青睞。同時，原本側重傳統企業市場的服務也開始試圖爭取消費者，比如Accellion公司剛剛發布了一種移動文件分享服務，并稱之為“企業版Dropbox”。就連行業的先驅者、上線于十年前的YouSendIt網站也正在為攻陷IT部門而磨刀霍霍。這家公司最近發布了適用于商務環境的文件分享工具Workstream，它可以融入微軟Outlook和SharePoint?？墒?，這些努力有無成效？換句話說，首席信息官們真的敢把敏感文件推送到云端嗎？我們采訪了幾位首席執行官，以了解他們的態度。

Zynga首席信息官黛博拉?克拉帕蒂：

????“我不是很熱衷在企業中使用文件分享服務。盡管它們的確能派上一些用場，但對我這個首席信息官來說，可靠性和安全問題仍值得擔憂。我知道許多文件分享公司都在走向成熟，以滿足企業市場的要求，但我所知道的多數服務還沒有達到這個水平。我不否認，文件分享網站確實是滿足個人需要的優秀解決方案。但是，對于企業來說，如同部署任何其他新技術一樣，保持謹慎是很重要的一點。”

柏斯特啤酒（Pabst Brewing Company）首席信息官本?海尼斯：

????“我正在整合基礎架構，減少軟件許可和存儲空間。對我來說，整合Box這樣的服務意味著無需再擔憂存儲空間和文件備份。其實，我效力于上一家公司的時候就已經開始使用Box。我把它引進了那家公司，結果，它很快就受到了歡迎。從終端用戶的角度來說，花15分鐘跟他們談談就能搞定。我們只需告訴他們，這就是你的文件夾，這樣就能進入文件夾。就是這么簡單。無論是對終端用戶，還是對IT部門來說，它都很方便。”

李維斯（Levi Strauss & Co.）首席信息官湯姆?派克：

????“盡管我們并不屏蔽網絡文件分享網站，我們強烈建議員工使用內部文件傳輸系統。我們的內部系統更加安全、空間更大且有助于公司節省資金。我們發現員工們很樂意使用更安全的內部系統——關鍵問題是溝通，要讓員工了解各種選擇。我們會繼續關注這一技術領域及相關企業的發展，他們不斷取得的進展令人鼓舞?！?/p>

西雅圖兒童醫院（Seattle Children's Hospital）首席信息官德雷克斯?迪福德：

????作為一家醫療保健組織，我們需考慮很多隱私和安全方面的問題。同時，隨著我們朝著未來邁進，醫療保健改革又要求相關組織、政府、保險商和服務提供商更緊密地合作。因此，找到安全級別合適的恰當工具，使所有合作者都感到放心是非常重要的一點。我們一直在使用Accellion，將它整合進了電郵服務，簡化了員工分享大型文件的活動。

????我們也沒有屏蔽Box之類的服務，此類服務免費供公眾使用，如果屏蔽某一種，還會出現另一種新的服務。但我們對用戶進行培訓，使其了解這些產品的正確使用方法，同時持續推動他們使用Accellion和其他內部產品。我們面臨的挑戰在于：有時候與我們的合作伙伴有合作關系的組織已經在使用Box或其他產品。我們的安全人員會分析這類情形，不斷完善相關規則，這是一個持續發展的進程。

????譯者：小宇

????A growing number of employees are using file-sharing services to circulate and collaborate on documents and presentations, but many of them are doing so without the blessing -- or knowledge -- of their IT department. The companies that provide these file-sharing services are trying to change that.

????Those that started out in the consumer space, like Dropbox and Box, are wooing CIOs with added security features and integration with existing software. Meanwhile, traditional enterprise players are trying to woo consumers such as Accellion, which just launched a mobile file-sharing service it calls "Dropbox for the enterprise". Even pioneering site YouSendIt, which launched nearly a decade ago, is gunning for IT departments—the company recently announced a business-ready file-sharing tool called Workstream that can be integrated into Microsoft (MSFT) Outlook and SharePoint. But is all the wooing paying off? In other words, how do CIOs really feel about pushing sensitive files into the cloud? We caught up with a few to find out.

Debra Chrapaty, CIO, Zynga:

????"I'm not a big advocate of using file sharing sites in the enterprise. While they have their use cases, reliability and security remain a concern for me as a CIO. I know a lot of file sharing companies are moving towards enterprise-level maturity, but most that I've seen are not quite there yet. This is not to say file-sharing sites aren't a great solution for personal use. For enterprises, as it is with deploying any new technology, it's important to exercise caution."

Ben Haines, CIO, Pabst Brewing Company:

????"I'm consolidating infrastructure and removing software licenses and storage. For me, integrating a service like Box means I don't have to worry about my capacity and backup. I actually started using Box at a previous company. I introduced it there and it took off very quickly. From the end user side it's a 15-minute conversation—we just tell them here's your folder and here's what you do to get in. It's great for end users and great for IT.

Tom Peck, CIO, Levi Strauss & Co.:

????"While we don't ban online file sharing sites, we strongly encourage employees to use an internal FTP system instead. Our internal system allows strong security, increased capacity and saves the company money. We've found that employees are happy to use the secure company system – it's all about communicating about the options available. We continue to follow the evolution of this technology niche and the companies in this space and are encouraged by the continued developments."

Drex DeFord, CIO, Seattle Children's Hospital:

????As a healthcare organization we have a lot of privacy and security concerns. At the same time, as we move forward into the future healthcare reform will demand greater collaboration between healthcare organizations, government and insurers and vendors. So it's important to find the right tools with the right level of security that allows all those collaborators to feel comfortable. We have been using Accellion and by embedding it in email we make it easy [for employees to share large files].

????We're not blocking services like Box. These services are freely and publicly available and once you block one another one pops up. But we coach users about the proper use of those products and continue to pull them back toward using Accellion and other internal products. The challenge is sometimes the organization that they are collaborating with has already been using Box or other products. Our security folks take a look at those situations, and it's an ongoing process for us as we continue to expand the rule set.