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特斯拉召回200萬輛汽車,然而修復(fù)措施可能無效

特斯拉監(jiān)測司機(jī)的系統(tǒng)存在缺陷需要修復(fù)。

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埃隆·馬斯克。圖片來源:ANTONIO MASIELLO/GETTY IMAGES

為了促進(jìn)使用自動(dòng)駕駛系統(tǒng)的司機(jī)更關(guān)注道路,特斯拉召回了200多萬輛電動(dòng)汽車。然而研究表明,相關(guān)技術(shù)可能達(dá)不到預(yù)期。

歷經(jīng)兩年調(diào)查后,美國國家公路交通安全管理局(U.S. National Highway Traffic Safety Administration)發(fā)現(xiàn),市場領(lǐng)先的電動(dòng)車制造商特斯拉監(jiān)測司機(jī)的系統(tǒng)存在缺陷需要修復(fù),上周特斯拉勉強(qiáng)同意召回。

系統(tǒng)如果監(jiān)測不到握住方向盤手的扭矩,就會(huì)向司機(jī)發(fā)出警報(bào),專家稱該系統(tǒng)并無作用。

特斯拉向政府提交的文件稱,調(diào)整在線軟件可以加強(qiáng)對司機(jī)的警告和提醒,確保司機(jī)把手放在方向盤上。軟件也可能限制最常用自動(dòng)駕駛版本的使用范圍,不過特斯拉的文件中并未明確提及。

2021年美國國家公路交通安全管理局開始調(diào)查,因?yàn)榇饲笆盏?1份報(bào)告稱部分自動(dòng)駕駛的特斯拉汽車撞上了停放的應(yīng)急車輛。2016年以來,該機(jī)構(gòu)已派出調(diào)查人員調(diào)查至少35起車禍,其中涉嫌部分自動(dòng)駕駛的特斯拉曾撞上停放在行駛路徑上的應(yīng)急車輛、摩托車司機(jī)或貨柜車,共造成17人死亡。

不過美國國家公路交通安全管理局、美國國家運(yùn)輸安全委員會(huì)(National Transportation Safety Board)和其他調(diào)查人員的研究表明,僅監(jiān)測方向盤的扭矩并不能確保司機(jī)在專心開車。專家表示,需要夜視攝像頭檢測司機(jī)的眼睛,確保他們在看路才行。

“我確實(shí)很擔(dān)心解決方案,”美國國家運(yùn)輸安全委員會(huì)主席詹妮佛·霍曼迪表示。“不管是技術(shù)本身還是監(jiān)測方式,即便監(jiān)控轉(zhuǎn)向扭矩也沒法維持司機(jī)專心,司機(jī)還能關(guān)閉系統(tǒng)。”

此外,美國國家公路交通安全管理局發(fā)現(xiàn),數(shù)據(jù)詳細(xì)的43起撞車事故中,37名司機(jī)在撞車前最后一秒手都放在方向盤上,說明事故發(fā)生時(shí)司機(jī)不夠?qū)P摹?/p>

“人類不善長監(jiān)控自動(dòng)化系統(tǒng),出現(xiàn)問題時(shí)也不會(huì)應(yīng)對,”三起針對特斯拉自動(dòng)駕駛訴訟的原告律師唐納德·斯拉維克說。“這就是為何研究相關(guān)情況下人為因素時(shí)發(fā)現(xiàn),司機(jī)反應(yīng)存在顯著延遲。”

喬治梅森大學(xué)(George Mason University)研究自動(dòng)駕駛汽車的工程與計(jì)算教授米西·卡明斯表示,研究人員普遍認(rèn)為,僅監(jiān)測手握沒握方向盤沒法確保司機(jī)的注意力放在前方道路。

“該指標(biāo)主要監(jiān)測注意力,其實(shí)參考意義不大,”她說。

專家表示,更好的解決方案是要求特斯拉用攝像頭監(jiān)控司機(jī)的眼睛,確保司機(jī)在看路。有些特斯拉確實(shí)有內(nèi)部攝像頭。卡內(nèi)基梅隆大學(xué)(Carnegie Mellon University)研究車輛自動(dòng)化安全的教授菲利普·庫普曼說,特斯拉的內(nèi)部攝像頭跟通用汽車或福特汽車的司機(jī)監(jiān)控系統(tǒng)不同,晚上基本看不清。

庫普曼指出,年限較長的特斯拉沒配備內(nèi)部攝像頭。

特斯拉的召回文件沒提到增加使用攝像頭。不過該公司在X(原Twitter)上發(fā)布的軟件說明稱,現(xiàn)在后視鏡上方的攝像頭可以監(jiān)測司機(jī)是否專心,如果發(fā)現(xiàn)司機(jī)分心就會(huì)觸發(fā)警報(bào)。特斯拉沒有公關(guān)部門,因此未回復(fù)有關(guān)軟件發(fā)布說明或其他與召回相關(guān)問題的郵件。

特斯拉官網(wǎng)稱,自動(dòng)駕駛和更復(fù)雜的“全自動(dòng)駕駛”軟件并不能完全自行駕駛,司機(jī)必須做好接手準(zhǔn)備。

專家表示,可以將自動(dòng)駕駛的運(yùn)行地點(diǎn)限制在可控的高速公路上,但目前尚不清楚特斯拉召回后會(huì)不會(huì)如此調(diào)整。

特斯拉向美國國家公路交通安全管理局提交的召回文件中表示,基本自動(dòng)駕駛系統(tǒng)包括自動(dòng)輔助轉(zhuǎn)向和主動(dòng)巡航控制。文件稱,自動(dòng)輔助轉(zhuǎn)向適用于可控的高速公路,如果條件不符合時(shí)司機(jī)啟動(dòng)也無法工作。文件稱,軟件更新將“在啟用自動(dòng)輔助轉(zhuǎn)向時(shí)、在高速公路外啟動(dòng)功能時(shí)以及接近交通管制時(shí)進(jìn)行額外檢查”

卡明斯指出,從文件看不出特斯拉將把自動(dòng)駕駛區(qū)域限制在高速公路——這一概念也叫“地理圍欄”。

“特斯拉提到條件時(shí),并沒有地理圍欄的意思,”她說。

《消費(fèi)者報(bào)告》(Consumer Reports)雜志汽車技術(shù)副總監(jiān)凱莉·芬克豪瑟表示,測試軟件已更新的特斯拉Model S時(shí)發(fā)現(xiàn),在非高速道路上可以啟動(dòng)自動(dòng)駕駛。不過她表示,很難測試召回的其他調(diào)整,因?yàn)樘厮估瓕唧w變動(dòng)語焉不詳。

運(yùn)輸安全委員會(huì)主席霍曼迪表示,希望國家公路交通安全管理局已審查特斯拉的解決方案,確保均按規(guī)定調(diào)整。

霍曼迪說,美國國家運(yùn)輸安全委員會(huì)只能提出建議,如果發(fā)現(xiàn)召回維修的特斯拉存在問題將展開調(diào)查。

美國國家公路交通安全管理局公關(guān)總監(jiān)維羅妮卡·莫拉萊斯表示,不會(huì)預(yù)先批準(zhǔn)召回,因?yàn)槁?lián)邦法律將開發(fā)和維修的負(fù)擔(dān)都施加給汽車制造商。不過她表示,該機(jī)構(gòu)的調(diào)查將持續(xù),還將通過美國國家公路交通安全管理局在俄亥俄州的研究和測試中心測試監(jiān)控特斯拉的軟件或硬件修復(fù),目前已有幾輛特斯拉就位。

莫拉萊斯說,幾天前該機(jī)構(gòu)收到車輛軟件更新,目前尚未評估。美國國家公路交通安全管理局表示,軟件更新也必須解決包括高速公路在內(nèi)各種道路上的撞車事故。

佛羅里達(dá)州即將對特斯拉提起的訴訟中,美國國家公路交通安全管理局前特別顧問卡明斯將擔(dān)任原告的專家證人。她表示,希望特斯拉的警告能阻止少數(shù)濫用自動(dòng)駕駛的司機(jī)。卡明斯也表示,特斯拉的問題不會(huì)就此結(jié)束,除非公司能限制自動(dòng)駕駛的應(yīng)用范圍,修復(fù)計(jì)算機(jī)視覺系統(tǒng)從而提升障礙物監(jiān)測的準(zhǔn)確性。(財(cái)富中文網(wǎng))

譯者:梁宇

審校:夏林

為了促進(jìn)使用自動(dòng)駕駛系統(tǒng)的司機(jī)更關(guān)注道路,特斯拉召回了200多萬輛電動(dòng)汽車。然而研究表明,相關(guān)技術(shù)可能達(dá)不到預(yù)期。

歷經(jīng)兩年調(diào)查后,美國國家公路交通安全管理局(U.S. National Highway Traffic Safety Administration)發(fā)現(xiàn),市場領(lǐng)先的電動(dòng)車制造商特斯拉監(jiān)測司機(jī)的系統(tǒng)存在缺陷需要修復(fù),上周特斯拉勉強(qiáng)同意召回。

系統(tǒng)如果監(jiān)測不到握住方向盤手的扭矩,就會(huì)向司機(jī)發(fā)出警報(bào),專家稱該系統(tǒng)并無作用。

特斯拉向政府提交的文件稱,調(diào)整在線軟件可以加強(qiáng)對司機(jī)的警告和提醒,確保司機(jī)把手放在方向盤上。軟件也可能限制最常用自動(dòng)駕駛版本的使用范圍,不過特斯拉的文件中并未明確提及。

2021年美國國家公路交通安全管理局開始調(diào)查,因?yàn)榇饲笆盏?1份報(bào)告稱部分自動(dòng)駕駛的特斯拉汽車撞上了停放的應(yīng)急車輛。2016年以來,該機(jī)構(gòu)已派出調(diào)查人員調(diào)查至少35起車禍,其中涉嫌部分自動(dòng)駕駛的特斯拉曾撞上停放在行駛路徑上的應(yīng)急車輛、摩托車司機(jī)或貨柜車,共造成17人死亡。

不過美國國家公路交通安全管理局、美國國家運(yùn)輸安全委員會(huì)(National Transportation Safety Board)和其他調(diào)查人員的研究表明,僅監(jiān)測方向盤的扭矩并不能確保司機(jī)在專心開車。專家表示,需要夜視攝像頭檢測司機(jī)的眼睛,確保他們在看路才行。

“我確實(shí)很擔(dān)心解決方案,”美國國家運(yùn)輸安全委員會(huì)主席詹妮佛·霍曼迪表示。“不管是技術(shù)本身還是監(jiān)測方式,即便監(jiān)控轉(zhuǎn)向扭矩也沒法維持司機(jī)專心,司機(jī)還能關(guān)閉系統(tǒng)。”

此外,美國國家公路交通安全管理局發(fā)現(xiàn),數(shù)據(jù)詳細(xì)的43起撞車事故中,37名司機(jī)在撞車前最后一秒手都放在方向盤上,說明事故發(fā)生時(shí)司機(jī)不夠?qū)P摹?/p>

“人類不善長監(jiān)控自動(dòng)化系統(tǒng),出現(xiàn)問題時(shí)也不會(huì)應(yīng)對,”三起針對特斯拉自動(dòng)駕駛訴訟的原告律師唐納德·斯拉維克說。“這就是為何研究相關(guān)情況下人為因素時(shí)發(fā)現(xiàn),司機(jī)反應(yīng)存在顯著延遲。”

喬治梅森大學(xué)(George Mason University)研究自動(dòng)駕駛汽車的工程與計(jì)算教授米西·卡明斯表示,研究人員普遍認(rèn)為,僅監(jiān)測手握沒握方向盤沒法確保司機(jī)的注意力放在前方道路。

“該指標(biāo)主要監(jiān)測注意力,其實(shí)參考意義不大,”她說。

專家表示,更好的解決方案是要求特斯拉用攝像頭監(jiān)控司機(jī)的眼睛,確保司機(jī)在看路。有些特斯拉確實(shí)有內(nèi)部攝像頭。卡內(nèi)基梅隆大學(xué)(Carnegie Mellon University)研究車輛自動(dòng)化安全的教授菲利普·庫普曼說,特斯拉的內(nèi)部攝像頭跟通用汽車或福特汽車的司機(jī)監(jiān)控系統(tǒng)不同,晚上基本看不清。

庫普曼指出,年限較長的特斯拉沒配備內(nèi)部攝像頭。

特斯拉的召回文件沒提到增加使用攝像頭。不過該公司在X(原Twitter)上發(fā)布的軟件說明稱,現(xiàn)在后視鏡上方的攝像頭可以監(jiān)測司機(jī)是否專心,如果發(fā)現(xiàn)司機(jī)分心就會(huì)觸發(fā)警報(bào)。特斯拉沒有公關(guān)部門,因此未回復(fù)有關(guān)軟件發(fā)布說明或其他與召回相關(guān)問題的郵件。

特斯拉官網(wǎng)稱,自動(dòng)駕駛和更復(fù)雜的“全自動(dòng)駕駛”軟件并不能完全自行駕駛,司機(jī)必須做好接手準(zhǔn)備。

專家表示,可以將自動(dòng)駕駛的運(yùn)行地點(diǎn)限制在可控的高速公路上,但目前尚不清楚特斯拉召回后會(huì)不會(huì)如此調(diào)整。

特斯拉向美國國家公路交通安全管理局提交的召回文件中表示,基本自動(dòng)駕駛系統(tǒng)包括自動(dòng)輔助轉(zhuǎn)向和主動(dòng)巡航控制。文件稱,自動(dòng)輔助轉(zhuǎn)向適用于可控的高速公路,如果條件不符合時(shí)司機(jī)啟動(dòng)也無法工作。文件稱,軟件更新將“在啟用自動(dòng)輔助轉(zhuǎn)向時(shí)、在高速公路外啟動(dòng)功能時(shí)以及接近交通管制時(shí)進(jìn)行額外檢查”

卡明斯指出,從文件看不出特斯拉將把自動(dòng)駕駛區(qū)域限制在高速公路——這一概念也叫“地理圍欄”。

“特斯拉提到條件時(shí),并沒有地理圍欄的意思,”她說。

《消費(fèi)者報(bào)告》(Consumer Reports)雜志汽車技術(shù)副總監(jiān)凱莉·芬克豪瑟表示,測試軟件已更新的特斯拉Model S時(shí)發(fā)現(xiàn),在非高速道路上可以啟動(dòng)自動(dòng)駕駛。不過她表示,很難測試召回的其他調(diào)整,因?yàn)樘厮估瓕唧w變動(dòng)語焉不詳。

運(yùn)輸安全委員會(huì)主席霍曼迪表示,希望國家公路交通安全管理局已審查特斯拉的解決方案,確保均按規(guī)定調(diào)整。

霍曼迪說,美國國家運(yùn)輸安全委員會(huì)只能提出建議,如果發(fā)現(xiàn)召回維修的特斯拉存在問題將展開調(diào)查。

美國國家公路交通安全管理局公關(guān)總監(jiān)維羅妮卡·莫拉萊斯表示,不會(huì)預(yù)先批準(zhǔn)召回,因?yàn)槁?lián)邦法律將開發(fā)和維修的負(fù)擔(dān)都施加給汽車制造商。不過她表示,該機(jī)構(gòu)的調(diào)查將持續(xù),還將通過美國國家公路交通安全管理局在俄亥俄州的研究和測試中心測試監(jiān)控特斯拉的軟件或硬件修復(fù),目前已有幾輛特斯拉就位。

莫拉萊斯說,幾天前該機(jī)構(gòu)收到車輛軟件更新,目前尚未評估。美國國家公路交通安全管理局表示,軟件更新也必須解決包括高速公路在內(nèi)各種道路上的撞車事故。

佛羅里達(dá)州即將對特斯拉提起的訴訟中,美國國家公路交通安全管理局前特別顧問卡明斯將擔(dān)任原告的專家證人。她表示,希望特斯拉的警告能阻止少數(shù)濫用自動(dòng)駕駛的司機(jī)。卡明斯也表示,特斯拉的問題不會(huì)就此結(jié)束,除非公司能限制自動(dòng)駕駛的應(yīng)用范圍,修復(fù)計(jì)算機(jī)視覺系統(tǒng)從而提升障礙物監(jiān)測的準(zhǔn)確性。(財(cái)富中文網(wǎng))

譯者:梁宇

審校:夏林

Tesla’s recall of more than 2 million of its electric vehicles — an effort to have drivers who use its Autopilot system pay closer attention to the road — relies on technology that research shows may not work as intended.

Tesla, the leading manufacturer of EVs, reluctantly agreed to the recall last week after a two-year investigation by the U.S. National Highway Traffic Safety Administration found that Tesla’s system to monitor drivers was defective and required a fix.

The system sends alerts to drivers if it fails to detect torque from hands on the steering wheel, a system that experts describe as ineffective.

Government documents filed by Tesla say the online software change will increase warnings and alerts to drivers to keep their hands on the steering wheel. It also may limit the areas where the most commonly used versions of Autopilot can be used, though that isn’t entirely clear in Tesla’s documents.

NHTSA began its investigation in 2021, after receiving 11 reports that Teslas that were using the partially automated system crashed into parked emergency vehicles. Since 2016, the agency has sent investigators to at least 35 crashes in which Teslas that were suspected of operating on a partially automated driving system hit parked emergency vehicles, motorcyclists or tractor trailers that crossed in the vehicles’ paths, causing a total of 17 deaths.

But research conducted by NHTSA, the National Transportation Safety Board and other investigators show that merely measuring torque on the steering wheel doesn’t ensure that drivers are paying sufficient attention. Experts say night-vision cameras are needed to watch drivers’ eyes to ensure they’re looking at the road.

“I do have concerns about the solution,” said Jennifer Homendy, the chairwoman of the NTSB, which investigated two fatal Florida crashes involving Teslas on Autopilot in which neither the driver nor the system detected crossing tractor trailers. “The technology, the way it worked, including with steering torque, was not sufficient to keep drivers’ attention, and drivers disengaged.”

In addition, NHTSA’s investigation found that out of 43 crashes it examined with detailed data available, 37 drivers had their hands on the wheel in the final second before their vehicles crashed, indicating that they weren’t paying sufficient attention.

“Humans are poor at monitoring automated systems and intervening when something goes awry,” said Donald Slavik, a lawyer for plaintiffs in three lawsuits against Tesla over Autopilot. “That’s why the human factors studies have shown a significant delayed response under those conditions.”

Missy Cummings, a professor of engineering and computing at George Mason University who studies automated vehicles, said it’s widely accepted by researchers that monitoring hands on the steering wheel is insufficient to ensure a driver’s attention to the road.

“It’s a proxy measure for attention and it’s a poor measure of attention,” she said.

A better solution, experts say, would be to require Tesla to use cameras to monitor drivers’ eyes to make sure they’re watching the road. Some Teslas do have interior-facing cameras. But they don’t see well at night, unlike those in General Motors or Ford driver monitoring systems, said Philip Koopman, a professor at Carnegie Mellon University who studies vehicle automation safety.

Koopman noted that older Teslas lack such cameras.

Tesla’s recall documents say nothing about increased use of cameras. But the company’s software release notes posted on X, formerly Twitter, say that a camera above the rearview mirror can now determine whether a driver is paying attention and trigger alerts if they aren’t. Tesla, which has no media relations department, didn’t answer emailed questions about the release notes or other recall-related issues.

Tesla’s website says that Autopilot and more sophisticated “Full Self Driving” software cannot drive themselves and that drivers must be ready to intervene.

Experts say that although limiting where Autopilot can operate to controlled access highways would help, it’s unclear whether Tesla will do so with its recall.

In the recall documents it filed with NHTSA, Tesla says its basic Autopilot includes systems called Autosteer and Traffic Aware Cruise Control. The documents say that Autosteer is intended for use on controlled access highways and won’t work when a driver activates it under the wrong conditions. The software update, the documents say, will have “additional checks upon engaging Autosteer and while using the feature outside controlled access highways and when approaching traffic controls.”

Cummings noted that doesn’t specifically say Tesla will limit areas where Autopilot can work to limited-access freeways — a concept known as “geofenced.”

“When they say conditions, nowhere does that say geofenced,” she said.

Kelly Funkhouser, associate director of vehicle technology for Consumer Reports, said she was able to use Autopilot on roads that weren’t controlled access highways while testing a Tesla Model S that received the software update. But it’s difficult, she said, to test everything else in the recall because Tesla has been vague on exactly what it’s changing.

Homendy, the chairwoman of the transportation safety board, said she hopes NHTSA has reviewed Tesla’s solution to determine whether it does what the agency intended it to do.

The NTSB, which can make only recommendations, will investigate if it sees a problem with Teslas that received the recall repairs, Homendy said.

Veronica Morales, NHTSA’s communications director, said the agency doesn’t pre-approve recall fixes because federal law puts the burden on the automaker to develop and implement repairs. But she said the agency is keeping its investigation open and will monitor Tesla’s software or hardware fixes to make sure they work by testing them at NHTSA’s research and testing center in Ohio, where it has several Teslas available.

The agency received the software update on its vehicles only a few days ago and has yet to evaluate them, Morales said. The remedy must also address crashes on all roads, including highways, the agency said.

Cummings, a former NHTSA special adviser who is set to be an expert witness for the plaintiff in an upcoming Florida lawsuit against Tesla, said she expects Tesla’s warnings to deter a small number of drivers from abusing Autopilot. But the problems for Tesla, Cummings said, won’t end until it limits where the system can be used and fixes its computer vision system so it better detects obstacles.

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