本周,美國大眾汽車公司(Volkswagen of America)發布了一則虛假聲明,稱其將把品牌名稱改為“Voltswagen”,以強調其對電動汽車的承諾。但3月30日,大眾又改口稱,所謂的改名只是一個玩笑。
3月30日,經大眾公司發言人馬克·吉利斯確認,該聲明只是愚人節前的一個玩笑。而就在前一天3月29日,吉利斯還堅稱該聲明合法有效,更名準確。3月30日,大眾再次發布了虛假聲明,稱更換品牌名稱反映了公司轉向純電動汽車的趨勢。
大眾故意發布假新聞——對于一家大型上市公司來說,這極不尋常。大眾正在努力修復自身形象,試圖擺脫2015年的丑聞。2015年,該公司在政府的排放測試中作弊,允許旗下柴油車在道路上非法排放廢氣。
在丑聞中,大眾承認全球共有約1100萬輛柴油汽車裝有作弊軟件。在測試機器上實驗時,該軟件幫助減少了氮氧化物排放,而在正常道路行駛中加大排放量,提升發動機性能。這一丑聞讓大眾最終被判罰350億美元(約合300億歐元)及民事賠償,并召回數百萬輛汽車。
大眾在3月29日發布虛假聲明,又被該公司于3月30日群發給記者,導致包括美聯社(The Associated Press)在內的多家媒體發表了有關大眾更名的文章。
虛假聲明的發布可能會讓大眾陷入證券監管的麻煩——在虛假聲明正式發布的3月30日,該公司股價上漲了近5%。近期,投資者對汽車公司們增加電動汽車產量的消息反應積極,特斯拉(Tesla)及一些電動汽車初創公司的股價因此飆升。
杜克大學(Duke University)的公司法和證券法教師詹姆斯·考克斯表示,美國證券交易委員會(Securities and Exchange Commission)應當采取措施,處理這種可能導致股價扭曲的假新聞。
“整個市場都瘋了。”考克斯說,“我認為我們需要劃出一道清晰的界線,明確什么是允許的,什么是不允許的。”
考克斯指出,大眾的假新聞事件和特斯拉曾經發生的一件事情有類似之處。2018年,特斯拉的首席執行官埃隆·馬斯克在推特(Twitter)上發文稱,他已經獲得了將公司私有化的資金——這一言論使得特斯拉股價拉升。后來他們承認,資金還沒有安排好。此事的結果是,馬斯克和特斯拉公司各自同意向美國證券交易委員會分別支付2000萬美元罰款。
3月30日,有人留言要求美國證券交易委員會對大眾假新聞事件置評。
當日晚些時候,大眾發表了一份聲明,確認不會將品牌名稱改為“Voltswagen”。
“所謂更名是基于愚人節的精神。”大眾稱。
美國西北大學(Northwestern University)的營銷學教授蒂姆·卡爾金斯說,愚人節玩笑在市場營銷中很常見。但他表示,一家公司刻意誤導記者的情況,則很少見。
“在短期內,你能夠‘愚弄’大眾,可以很可愛也很有趣。”卡爾金斯說,“但從長遠來看,你需要與媒體保持積極良好的關系,而對一家已經存在信譽問題的公司來說,這樣的欺騙很奇怪。”
卡爾金斯表示,雖然這一事件可能不會損害大眾與消費者的關系,但大眾需要與記者保持良好關系,以長期建立其品牌形象。(財富中文網)
編譯:楊二一
本周,美國大眾汽車公司(Volkswagen of America)發布了一則虛假聲明,稱其將把品牌名稱改為“Voltswagen”,以強調其對電動汽車的承諾。但3月30日,大眾又改口稱,所謂的改名只是一個玩笑。
3月30日,經大眾公司發言人馬克·吉利斯確認,該聲明只是愚人節前的一個玩笑。而就在前一天3月29日,吉利斯還堅稱該聲明合法有效,更名準確。3月30日,大眾再次發布了虛假聲明,稱更換品牌名稱反映了公司轉向純電動汽車的趨勢。
大眾故意發布假新聞——對于一家大型上市公司來說,這極不尋常。大眾正在努力修復自身形象,試圖擺脫2015年的丑聞。2015年,該公司在政府的排放測試中作弊,允許旗下柴油車在道路上非法排放廢氣。
在丑聞中,大眾承認全球共有約1100萬輛柴油汽車裝有作弊軟件。在測試機器上實驗時,該軟件幫助減少了氮氧化物排放,而在正常道路行駛中加大排放量,提升發動機性能。這一丑聞讓大眾最終被判罰350億美元(約合300億歐元)及民事賠償,并召回數百萬輛汽車。
大眾在3月29日發布虛假聲明,又被該公司于3月30日群發給記者,導致包括美聯社(The Associated Press)在內的多家媒體發表了有關大眾更名的文章。
虛假聲明的發布可能會讓大眾陷入證券監管的麻煩——在虛假聲明正式發布的3月30日,該公司股價上漲了近5%。近期,投資者對汽車公司們增加電動汽車產量的消息反應積極,特斯拉(Tesla)及一些電動汽車初創公司的股價因此飆升。
杜克大學(Duke University)的公司法和證券法教師詹姆斯·考克斯表示,美國證券交易委員會(Securities and Exchange Commission)應當采取措施,處理這種可能導致股價扭曲的假新聞。
“整個市場都瘋了。”考克斯說,“我認為我們需要劃出一道清晰的界線,明確什么是允許的,什么是不允許的。”
考克斯指出,大眾的假新聞事件和特斯拉曾經發生的一件事情有類似之處。2018年,特斯拉的首席執行官埃隆·馬斯克在推特(Twitter)上發文稱,他已經獲得了將公司私有化的資金——這一言論使得特斯拉股價拉升。后來他們承認,資金還沒有安排好。此事的結果是,馬斯克和特斯拉公司各自同意向美國證券交易委員會分別支付2000萬美元罰款。
3月30日,有人留言要求美國證券交易委員會對大眾假新聞事件置評。
當日晚些時候,大眾發表了一份聲明,確認不會將品牌名稱改為“Voltswagen”。
“所謂更名是基于愚人節的精神。”大眾稱。
美國西北大學(Northwestern University)的營銷學教授蒂姆·卡爾金斯說,愚人節玩笑在市場營銷中很常見。但他表示,一家公司刻意誤導記者的情況,則很少見。
“在短期內,你能夠‘愚弄’大眾,可以很可愛也很有趣。”卡爾金斯說,“但從長遠來看,你需要與媒體保持積極良好的關系,而對一家已經存在信譽問題的公司來說,這樣的欺騙很奇怪。”
卡爾金斯表示,雖然這一事件可能不會損害大眾與消費者的關系,但大眾需要與記者保持良好關系,以長期建立其品牌形象。(財富中文網)
編譯:楊二一
Volkswagen of America issued false statements this week saying it would change its brand name to “Voltswagen,” to stress its commitment to electric vehicles, only to reverse course on March 30 and admit that the supposed name change was a joke.
Mark Gillies, a company spokesman, confirmed on March 30 that the statement had been a pre-April Fool's Day joke after having insisted March 29 that the release was legitimate and the name change accurate. The company's false statement was distributed again on March 30, saying the brand-name change reflected a shift to more battery-electric vehicles.
Volkswagen's intentionally fake news release, highly unusual for a major public company, coincides with its efforts to repair its image as it tries to recover from a 2015 scandal in which it cheated on government emissions tests and allowed diesel-powered vehicles to illegally pollute the air.
In that scandal, Volkswagen admitted that about 11 million diesel vehicles worldwide were fitted with the deceptive software. The software reduced nitrogen oxide emissions when the cars were placed on a test machine but allowed higher emissions and improved engine performance during normal driving. The scandal cost Volkswagen $35 billion (30 billion euros) in fines and civil settlements and led to the recall of millions of vehicles.
The company's fake news release, leaked on March 29 and then repeated in a mass e-mail to reporters on March 30, resulted in articles about the name change in multiple media outlets, including The Associated Press.
The fake release could land Volkswagen in trouble with U.S. securities regulators because its stock price rose nearly 5% on March 30, the day the bogus statement was officially issued. Investors of late have been responding positively to news of companies increasing electric vehicle production, swelling the value of shares of Tesla as well as of some EV startups.
James Cox, who teaches corporate and securities law at Duke University, said the Securities and Exchange Commission should take action to deal with such misinformation, which can distort stock prices.
“The whole market has gone crazy,” Cox said. “We need to throw a pretty clear line in the sand, I believe, about what is permissible and what isn’t permissible.”
This week's Volkswagen incident bears some similarity to one in 2018 in which Tesla's CEO Elon Musk tweeted that he had the funding secured to take the company private — a comment that drove up the stock price, Cox noted. Later, it was revealed that the funding had not been lined up. Musk and Tesla each agreed to pay $20 million in penalties to the SEC.
A message was left on March 30 seeking a comment from the SEC.
Late March 30, VW issued a statement confirming that it won't be changing its brand name to "Voltswagen."
“The renaming was designed to be an announcement in the spirit of April Fool's Day,” the company said.
Tim Calkins, a clinical professor of marketing at Northwestern University, said April Fool’s jokes are common in marketing. But he said it's rare for a company to deliberately mislead reporters.
“The problem is that in the short run, you can fool people, and it seems cute and entertaining," Calkins said. "But in the long run, you really do need positive and good relations with the media. For a company that already has credibility problems, this is really a strange move.”
Calkins said that while the incident might not hurt VW with consumers, the company needs good relations with reporters to build its brand image over time.