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洛克希德-馬丁公司CEO:優秀領導者需要具備這4種品質

Marillyn Hewson
2016-10-31

無論你從事哪個領域,誠信、同理心、決斷力和創新力,都是領導力和組織成功的關鍵所在。

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MPW內部網絡是一個在線社區,最有思想、最具影響力的商界人士將在此回答關于職業與領導力的問題。今天的問題是:“對于希望進入公司管理層的女性,你有哪些建議?”以下為洛克希德馬丁公司董事長、總裁兼CEO瑪麗琳·休森的回答。

我在洛克希德馬丁公司擔任的職位,讓我有機會接觸到各行各業的優秀領導者——從科技到工程,從慈善到政府等等。另外,我們與美國軍方也有密切合作,因此,我們會經常思考領導力問題,以及如何啟發成功的團隊精神、協作和合作。根據我的經驗,最成功的領導者,不論男性還是女性,顯然都具有以下這4種基本的品質。

誠信

領導者必須以身作則,保持誠信,通過每天的行動贏得團隊的信任。一旦做到這一點,你將為公司所有人樹立高標準。如果你能以正能量去踐行誠信,飽含熱情地為共同的目標和使命去努力,你便能與團隊和客戶建立深厚的關系。

一種相互信任的文化可以讓領導者把權利下放給員工,為溝通、責任心和持續改進奠定基礎。對于洛克希德馬丁來說,信任對我們的客戶至關重要,尤其是在國防行業。客戶依靠我們來幫助他們保護國民,他們希望我們履行承諾,提供最先進的產品與服務。

同理心

不要忘記,一個組織的成功離不開所有成員的全心投入和智慧。不要按照你的想法去對待團隊成員,而是要采用他們希望的方式。一些小動作可以對團隊和士氣產生巨大的影響,例如選擇進行面對面的交流,發送私人信函等。除了感謝和表揚,領導者還必須了解下屬的需求、壓力和個人目標,這樣才能更有效地領導員工,幫助他們實現個人抱負和職業發展目標。

決斷能力

在充滿不確定性的時期,員工希望得到明晰的指示。領導者不可能知道所有問題的答案,也不會有人對你有這樣的期待,因此,你必須愿意傾聽,向他人學習。在了解具體的挑戰,并列出各種選擇之后,你必須自信地做出大膽且樂觀的決定。有了信任和同理心作為基礎,你可以與團隊分享自己的愿景,激勵團隊沿著新路徑不斷前行。

創新能力

考慮到各種商業環境的瞬息萬變,領導者必須做好適應新形勢的準備,并幫助團隊做好同樣的準備。在洛克希德馬丁,創新是公司的生命線。領導一種洋溢著創新精神的文化需要勇氣。此外,領導者必須愿意走出自己的舒適區,慎重地承擔風險。雖然你和你的團隊不可能永遠正確,但你們可以從錯誤中學習,抓住每一次機會提高自己。

成功的領袖需要不斷磨練這四種基本技能。不論你有機會從事哪個領域,誠信、同理心、決斷力和創新力,都是領導力和組織成功的關鍵所在。(財富中文網)

譯者:劉進龍/汪皓

審校:任文科

The MPW Insiders Network is an online community where the biggest names in business and beyond answer timely career and leadership questions. Today’s answer for, “What advice would you give to women who hope to make it to the C-suite?” is written by Marillyn Hewson, chairman, president, and CEO of the Lockheed MartinCorporation.

My role at Lockheed Martin puts me in contact with extraordinary leaders in many fields—from science and engineering to philanthropy and government. And since we also work closely with our nation’s armed forces, we tend to reflect a lot on leadership and how we can inspire successful teamwork, cooperation, and partnerships. In my experience, it is clear that the most successful leaders—both men and women—consistently demonstrate four fundamental traits.

Trustworthiness

Leaders must exemplify integrity and earn the trust of their teams through their everyday actions. When you do this, you set high standards for everyone at your company. And when you do so with positive energy and enthusiasm for shared goals and purpose, you can deeply connect with your team and customers.

A culture of trust enables you to empower employees and lays the foundation for communication, accountability, and continuous improvement. For us, trust is critical to the customers we serve, especially in the defense sector. Our customers rely on us to help them protect their citizens, and expect us to deliver on our commitments by providing the most advanced products and services.

Compassion

You can’t forget that organizational success flows from the hearts and minds of the men and women you lead. Rather than treating your people as you’d like to be treated, treat them as they would like to be treated. Small gestures like opting for face-to-face meetings or sending personal notes can have an enormous impact on teams and their morale. In addition to thanks and praise, you must also understand people’s needs, pressures, and individual goals, which will allow you to lead them more effectively and contribute to their personal aspirations and professional development.

Decisiveness

In times of uncertainty, employees crave clarity. As a leader, you won’t always have all of the answers—no one expects you to—so you must be open to listening and learning from others. Once you understand a particular challenge and outline the options, you have to be confident in making bold and optimistic decisions. With a foundation of trust and compassion in place, you can share your vision with your team and inspire action in the new path forward.

Innovation

Given the rapid pace of change in every business environment, leaders must be prepared to adapt to new landscapes and assist their teams in doing the same. At Lockheed Martin, innovation is the lifeblood of our company. Leading a culture of innovation requires courage, and you must be willing to move beyond your comfort zone and take measured risks. Although you and your teams won’t always be right, you can learn from your mistakes and take every opportunity to improve.

Successful leadership demands a lifelong commitment to sharpening these four fundamental skills. No matter where you have the opportunity to serve, the qualities of trustworthiness, compassion, decisiveness, and innovation are the keys to leadership and organizational success.

財富中文網所刊載內容之知識產權為財富媒體知識產權有限公司及/或相關權利人專屬所有或持有。未經許可,禁止進行轉載、摘編、復制及建立鏡像等任何使用。
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