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商業團隊6大樣板盤點

商業團隊6大樣板盤點

《財富》 2014年04月15日
如今,協作前所未有的重要,但協作并沒有放之四海而皆準的統一模式。我們今天介紹的六個團隊有的是兄弟姐妹,有的是多年的老朋友,有的卻是……老對頭,但他們都借助高效的協作取得了卓越的成就。考察他們的協作方式可以教會我們如何實現有效的協作。
協作進行中

豐田的燃料電池汽車團隊。左起:克里夫?帕茲;約瑟?岡薩雷茲;馬特?麥克克羅瑞;杰奎琳?伯索爾;杰瑞德?范斯活斯;內特?韋斯托弗;石川知高。

????做生意是一項團隊運動。雖然歷史書和商業雜志喜歡大書特書亨利?福特和史蒂夫?喬布斯等商業奇才的故事,但是如果沒有員工團隊齊心協力進行設計、生產、推廣和銷售,也就不會有后來的福特汽車公司(Ford Motor),也不會有蘋果公司(Apple)。我們在本文中挑選了一些成功的團隊,并且很快發現,成功的團隊并沒有一個“標準配方”。

????我們發現,有的成功團隊的成員已經在一塊工作很多年了;有些高產的“虛擬化”團隊的成員卻分布在好幾個不同的國家和企業;有些團隊為了增強團隊凝聚力,會一起外出度假;還有一些成功團隊鼓勵成員們有不同的見解——但最終的目標都是為了出業績。不過成功團隊還是有一些放之四海皆準的特質構成了他們的化學反應,而且他們也都有一個共同的目標。盡管如何打造成功團隊并沒有一個“標準配方”,但是要構建一個成功的公司,卻離不了下面幾種特質。

????Business is a team sport. While history textbooks -- and business magazines -- tend to lionize individual leaders from Henry Ford to Steve Jobs, there would be no Ford Motor or Apple without groups of employees working together to design, manufacture, market, and sell their products. Fortune set out to highlight successful teams and quickly discovered that there's no single formula for making them work.

????We found highly effective groups consisting of people who'd worked together for years and productive "virtual" teams that span multiple time zones and companies. Some teams vacation together to strengthen their bonds, others encourage dissent -- but all in the name of getting results. Still, there are some universal lessons to be gleaned: Chemistry matters. So does having a common goal. And while there's no one way to build strong teams, you can't build a successful company without them.

豐田式“長途自駕游”

????圖為豐田的燃料電池汽車團隊,照片攝于加拿大的耶洛奈夫。

????豐田燃料電池團隊進行路試以測試新技術。

????過去三年里,豐田(Toyota)的燃料電池部門為了測試公司的第一款燃料電池汽車,已經進行了超過100萬英里的道路測試。這款汽車是一臺零排放的四門全電動轎車,每次充滿電可續航300英里,而且充電過程只需要短短的三分鐘。每次道路測試都要持續9周的時間,這個總部設在加州托倫斯的九人測試團隊要把汽車從加拿大的耶洛奈夫開到美國加州的死亡谷,中間在拉斯維加斯、舊金山和洛基山脈短暫停留。

????這個團隊使用了經典的汽車測試規程,他們把燃料電池組件安裝在較老的車型上當作測試車,然后與后勤車隊編隊行進。三個技術人員負責駕駛(他們調較懸掛的功夫在豐田是出了名的),另有四名工程師負責監控動力系統。

????這款新車明年就要在美國問世了,但現在還沒有正式命名。它將首先在加利福尼亞州上市銷售,然后推廣到美國東北部地區。豐田現在已經樂觀地提高了它的產量目標。

????豐田早在1992年就已經開始研究燃料電池技術。豐田相信,燃料電池汽車比普通的電池動力汽車擁有更廣闊的前景。過去10年里,燃料電池汽車的動力系統成本下降了95%。這個改進部分程度上要歸功于它用到的許多零件已經先期為豐田的混動車型開發出來了。另外,它的組裝工藝也有了顯著改進。這個團隊的負責人馬特?麥克克羅瑞介紹稱,燃料電池汽車已經通過了一個關鍵的測試:在耶洛奈夫零下三十度的極端環境下,一輛傳統的汽油動力后勤車在停放了一晚上之后,怎么也打不著火,但燃料電池汽車卻可以完美地點火啟動——Alex Taylor III

????To test its new tech, the fuel-cell group went road-tripping.

????Over the past three years, members of the fuel-cell vehicle group have logged more than 1 million test miles in certifying Toyota's first-ever production fuel-cell car: a zero-emission, electric drive, four-door sedan that can travel 300 miles and be refueled in three minutes. On trips lasting weeks at a time, the nine-member group, based in Torrance, Calif., has taken the car from Yellowknife, Canada, to Death Valley, Calif., with stops in between in Las Vegas, San Francisco, and the Rockies.

????Using classic automotive test protocol, the team installed the fuel-cell components in nondescript older cars known as engineering mules and traveled caravan-style with support vehicles. Three technicians handled the driving (technicians are renowned at Toyota for their ability to calibrate suspensions with their posteriors) while four engineers monitored the powertrain.

????Due to be introduced in the U.S. next year, the car, which as yet has no official name, will initially be sold in California with a subsequent rollout to the Northeast, and Toyota (TM), optimistically, has already boosted its production targets.

????The carmaker has been working on fuel cells since 1992 and now believes they have greater potential for development than similar battery-powered cars. Powertrain costs have been reduced 95% over the past 10 years, partly by including the use of parts already developed for Toyota hybrids. Packaging the bulky components has been significantly streamlined. Team leader Matt McClory says the fuel-cell car has already passed one key test: In the bitter -30° cold at Yellowknife, a conventional gas-powered rental car being used as a support vehicle failed to start after a cold night. The fuel-cell car fired up flawlessly. --Alex Taylor III

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