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如何把內(nèi)部創(chuàng)業(yè)從神話變?yōu)楝F(xiàn)實(shí)

如何把內(nèi)部創(chuàng)業(yè)從神話變?yōu)楝F(xiàn)實(shí)

Katherine Reynolds Lewis 2012年08月17日
內(nèi)部創(chuàng)業(yè)具有“個(gè)人創(chuàng)業(yè)”的特征,但它同時(shí)背靠大公司的資源和規(guī)模,卻又不失初創(chuàng)企業(yè)的靈活。內(nèi)部創(chuàng)業(yè)有望激發(fā)公司和員工的潛能,但它從根本上來(lái)講是在鼓勵(lì)顛覆現(xiàn)有體制,因此很容易流于空談。企業(yè)管理者必須采取措施,才能保證內(nèi)部創(chuàng)業(yè)取得實(shí)效。

培訓(xùn)員工具備創(chuàng)業(yè)精神

????“很多研究顯示,創(chuàng)新不只是上天的饋贈(zèng),同時(shí)也是一項(xiàng)可以通過(guò)后天學(xué)習(xí)掌握、并且不斷提高的技藝,”Innosight的安東尼說(shuō)。他同時(shí)還是《創(chuàng)新黑皮書》(The Little Black Book of Innovation)一書的作者。公關(guān)公司Prosek Partners則安排員工參加新兵訓(xùn)練營(yíng),講授公司業(yè)務(wù)基本信息以及內(nèi)部創(chuàng)業(yè)觀。“我的員工普遍變得更主動(dòng),更有創(chuàng)業(yè)精神。拉出來(lái)和誰(shuí)比都不遜色,”《創(chuàng)業(yè)之師》(Army of Entrepreneurs)一書的作者詹妮弗?波羅塞表示。

提供不務(wù)正業(yè)的空間

????眾所周知,谷歌(Google)允許員工每周花一天時(shí)間嘗試一些與日常工作無(wú)關(guān)的項(xiàng)目。員工可以用這20%的時(shí)間實(shí)踐,可以進(jìn)行大量的測(cè)試,不用擔(dān)心犯錯(cuò)。

????喬登?戈德斯坦加入建筑設(shè)計(jì)公司Gensler后不久就建議結(jié)合新技術(shù)、全面改革設(shè)計(jì)流程,這個(gè)成功的實(shí)驗(yàn)很快就推廣到了整個(gè)公司。受此鼓舞,他又實(shí)施了一些項(xiàng)目,還建議設(shè)立Fuel實(shí)驗(yàn)室——這是一個(gè)Gensler內(nèi)部孵化實(shí)驗(yàn)室,與學(xué)術(shù)機(jī)構(gòu)和非傳統(tǒng)的潛在客戶一起測(cè)試新的設(shè)計(jì)模型。

????Gensler同意為這一項(xiàng)目出資,做法與天使投資者和獨(dú)立創(chuàng)業(yè)者之間的合作無(wú)異。今年夏初,戈德斯坦在泰國(guó)帶領(lǐng)一隊(duì)學(xué)生為低收入家庭和社區(qū)中心提供了空間擴(kuò)展選擇。“我總感覺,公司已經(jīng)搭好了舞臺(tái),只要合適,我就可以在登臺(tái)演出,”他說(shuō)。“現(xiàn)在(他們)更愿意讓我上臺(tái)了。”

獎(jiǎng)勵(lì)成功者

????成就一番事業(yè)是激勵(lì)人們成功創(chuàng)業(yè)的主要因素。但一個(gè)極佳點(diǎn)子可能帶來(lái)的幾百萬(wàn)或幾十億美元的財(cái)富也同樣不容忽視。蘇潘克和戈德斯坦都表示,他們很滿意創(chuàng)業(yè)帶來(lái)的巨大回報(bào)。

????對(duì)于一位最先發(fā)現(xiàn)機(jī)會(huì)并安排首次客戶會(huì)談的員工,波羅塞把來(lái)自這位客戶的銷售收入按5%回饋給這位員工——終生有效。另外,她還給予8位創(chuàng)業(yè)員工以公司股票,表彰他們開發(fā)的新產(chǎn)品。當(dāng)然,在大公司內(nèi)部創(chuàng)業(yè)的風(fēng)險(xiǎn)也低于獨(dú)立創(chuàng)業(yè)——如果失敗,他們?cè)诠緝?nèi)部的聲譽(yù)可能會(huì)受損,但職位應(yīng)該會(huì)得到保留。

????不過(guò),大公司內(nèi)部的創(chuàng)業(yè)項(xiàng)目給創(chuàng)業(yè)者帶來(lái)的成就感也難以媲美獨(dú)立的初創(chuàng)公司。

????最后,有些前沿公司正在想辦法支持內(nèi)部創(chuàng)業(yè),它們依托規(guī)模優(yōu)勢(shì),或許有機(jī)會(huì)趕上活的初創(chuàng)企業(yè)。“大公司的員工們開始像創(chuàng)業(yè)家一樣行動(dòng)起來(lái),釋放出巨大的增長(zhǎng),”安東尼稱。他在文章中給出的例子包括美敦力(Medtronic)、IBM、先正達(dá)(Sygenta)和聯(lián)合利華(Unilever)等公司。

????蘇潘克認(rèn)為,培生的資產(chǎn)和行業(yè)經(jīng)驗(yàn)使Alleyoop在快速變化的環(huán)境中享有競(jìng)爭(zhēng)優(yōu)勢(shì),不枉他費(fèi)盡周章地向委員會(huì)成員解釋一家創(chuàng)業(yè)企業(yè)的里程碑和策略。蘇潘克說(shuō):“初創(chuàng)企業(yè)的增速、不斷調(diào)整以及變化從文化和經(jīng)營(yíng)上都迥異于一家成熟”企業(yè)。

????但隨著更多公司在內(nèi)部龐大而守舊的體系中尋找新點(diǎn)子,或許越來(lái)越多的人都會(huì)高調(diào)地宣揚(yáng)內(nèi)部創(chuàng)業(yè)理論。不過(guò),投資者、員工和客戶最好還是留個(gè)心眼。

????譯者:早稻米

Train staffers to be entrepreneurial

????"There's a lot of research that suggests that innovation is not just a gift from above, but it's a learned skill that you can improve," says Innosight's Anthony, author of The Little Black Book of Innovation. Public relations firm Prosek Partners sends employees to a boot camp that covers both the fundamentals of the company's business and its take on intrapreneurship. "My employees, across the board, are more engaged and entrepreneurial. I'd stack them up against anyone," says Jennifer Prosek, author of Army of Entrepreneurs.

Offer room to play around

????Google (GOOG) famously provides employees one day a week to experiment on projects outside of their day-to-day tasks. With 20% of your time to practice, you can conduct a lot of trial and error.

????Soon after joining architecture and design firm Gensler, Jordan Goldstein proposed to revamp the design process by incorporating new technology, a successful experiment that soon spread throughout the firm. Emboldened, he ran with a few more projects before proposing Fuel Lab, an incubation lab within Gensler that works with academic institutions and nontraditional potential clients to test new design models.

????Gensler agreed to fund the venture, not unlike the way an angel investor works with independent entrepreneurs. Earlier this summer, Goldstein led a team of students in Thailand to create a scalable options for low-income housing and community centers. "I've always felt that the company has set the stage and I could play on it as I see fit," he says. "There's a greater willingness to let me run with it."

Reward the successful ones

????Successful entrepreneurs are primarily motivated by the opportunity to make an impact of some sort. But the millions or billions of dollars in potential equity a fantastic idea can deliver carries weight too. Supanc and Goldstein both say they're happy with the compensation they've received, thanks to their ventures.

????Prosek gives 5% of the revenue from a customer account to an employee who identified the opportunity and set up the first meeting -- for life. She's also given eight entrepreneurial employees equity stakes in the firm in recognition of the new products they've created. Certainly, the downside risk with being an intrapreneur is somewhat less than it is for independent entrepreneurs -- they can lose reputational capital within the firm but likely keep their jobs.

????But it's hard to find an entrepreneurial venture within a corporation that rewards the founders for a home run to the same degree that a stand-alone startup would.

????Ultimately, some cutting edge companies are finding ways to support internal entrepreneurs and may have a chance of keeping up with lean startups, thanks to the benefit their size conveys. "People inside large companies have acted like entrepreneurs and unleashed massive growth," says Anthony, who cites Medtronic, IBM, Sygenta, and Unilever as examples in his article.

????Supanc feels Pearson's assets and experience in the business have given Alleyoop a competitive advantage in a quickly changing environment, and made it worth the extra effort he spends to translate the milestones and strategy of an entrepreneurial enterprise to his board members. "The pace, the ongoing adaptation, and level of change inherent to a startup is culturally and operationally very different from a mature and established" profit and loss statement, he says.

????But as more corporations look for new ideas within their hidebound bureaucracies, we're likely to see continued effusive rhetoric about internal entrepreneurs. Investors, employees, and customers alike would do well to remain skeptical.

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