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窩里斗值不值得提倡?

窩里斗值不值得提倡?

Shelley DuBois 2012年02月21日
一些成功的企業(yè)提倡員工之間彼此競爭并因此獲得了發(fā)展壯大,使得很多經(jīng)理人也躍躍欲試。但他們最好三思而后行。

????格洛特咨詢公司(Grote Consulting)董事長迪克?格洛特表示,實際上,公司可以采用競賽的方式來鼓勵人們通力合作。格洛特曾與百事可樂公司合作過。他表示百事可樂公司管理層的做法是,員工的年終獎有40%要取決于他們是否幫助有前途的同事獲得良好發(fā)展。格洛特稱,如果把與同事的合作也作為評價員工的標準,人們就會彼此協(xié)作。

????格洛特聲稱,末位淘汰制和其他競爭性措施的好處之一是,公司管理者們不得不對員工進行評估,而很多高管在這一點上做得并不好。

????可選擇的方式有很多。企業(yè)并不一定都要鼓勵員工爭當合伙人。全球咨詢集團漢彬洲公司(North Highland)首席執(zhí)行官丹?瑞爾敦稱:“如果我們實行‘不升職就離職’的模式,可能有些最出色的咨詢師會被迫離開。”

????漢彬洲公司的做法是讓優(yōu)秀的咨詢師安心做咨詢,由其他人擔負通常由合伙人承擔的銷售額等任務(wù)。瑞爾敦還表示,公司的所有員工都擁有股權(quán)而不僅僅局限于合伙人。“同事間擁有更多情誼是我們公司文化核心內(nèi)容的一部分。我們希望員工們都能關(guān)注客戶的成功,而不是個人的成功。”

????考慮是否要鼓勵內(nèi)部競爭時,文化其實是最重要的因素。塞利諾表示,管理者總是希望能找到最好的經(jīng)驗和方法,有些公司可能會采用末位淘汰制的方法。“有些公司采用這種做法獲得了成功,但如果希望移植這種做法,則不見得一定會奏效,甚至有可能搞砸。”

????緩解公司激烈的內(nèi)部競爭有很多辦法可循,但是,要把一家公司的內(nèi)部環(huán)境從彼此協(xié)作轉(zhuǎn)變?yōu)闅埧岣偁巺s很難做到。而且,鑒于很多公司都已經(jīng)從集中力量、通力合作中嘗到了甜頭,他們不見得會這么干。

????譯者:李玫曉/汪皓

????But companies can actually use a competition to encourage a collaborative environment, says Dick Grote, chairman and CEO of Grote Consulting. Grote has worked with PepsiCo (PEP), and he says management there bases 40% of an employee's annual bonus on how well he or she helps promising colleagues develop their careers at the company. People will collaborate when they're ranked on how well they work with others, Grote says.

????Grote claims that one of the benefits of forced ranking and other competitive measures is that it compels managers to actually assess their employees, which many top executives don't do well.

????But there are other options. There's nothing that says firms have to be structured to encourage everyone to strive for partner. "In an up–or-out model, the best consultants in the world get pushed out," says Dan Reardon, CEO of global consulting group North Highland.

????Reardon's firm takes a different approach, and allows good consultants to keep their jobs as consultants, while other people focus on responsibilities that typically fall to partners, such as sales. Also, Reardon says, all employees, not just partners, have equity in the company. "Part of the core of our culture at North Highland is to have more camaraderie. We want everybody focused on client success, not individual success."

????Culture is actually the most important factor when considering whether or not to encourage competition. Executives are always looking around for the best practices out there, says Serino, and some could consider forced ranking: "It's easy to become enamored of perceived success, but then when you try to transplant it, it potentially can get botched."

????While there are ways to take the edge off of a business that has a fiercely competitive environment, it's very difficult to turn a company that isn't cutthroat into one that is. And given the benefits many companies are finding from focusing on collaboration, you probably wouldn't want to anyway.

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