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如何彌補(bǔ)在家辦公的缺陷

如何彌補(bǔ)在家辦公的缺陷

Katherine Reynolds Lewis 2011年12月27日
毋庸置疑,遠(yuǎn)程辦公帶來了巨大的好處,但越來越多的機(jī)構(gòu)發(fā)現(xiàn),虛擬協(xié)作同時也存在著很大的局限性。

????而金融服務(wù)公司State Street Corp(STT)則正在努力維系一個更大規(guī)模的群體,即它的全球雇員。上周,這家金融服務(wù)公司推出了全球Flex員工網(wǎng)絡(luò)(Flex Employee Network),公司的全球雇員自然也可以舉行虛擬會議,比如討論最佳的遠(yuǎn)程工作實踐。這個項目屬于該公司實現(xiàn)更靈活工作模式的新方案的一部分,這個方案還包括遠(yuǎn)程辦公的技術(shù)支持,跟蹤生產(chǎn)率的在線工具,而當(dāng)遠(yuǎn)程辦公人員來公司上班的時候,該方案還能為職員預(yù)定共享的辦公空間。

????STT發(fā)現(xiàn),遠(yuǎn)程辦公人員很高興自己擁有更多意外的契機(jī)和同事進(jìn)行面對面的交流。Flex項目辦公室的副總裁馬亞?熱爾曼對此解釋說,因為當(dāng)他們在辦公室時,他們可能會被分配到某個辦公區(qū)域,而此時坐在旁邊的人,他們以前并不認(rèn)識。但是,某個團(tuán)隊最近在同事的節(jié)慶日向他贈送禮物時猛然意識到,他們忘了讓其他在家工作的同事參與進(jìn)來。他們決心永遠(yuǎn)不再犯這樣的錯誤。

????“關(guān)于虛擬團(tuán)隊和如何加強(qiáng)無形的紐帶,我們學(xué)到了很多知識,”熱爾曼說。“我們已經(jīng)了解了很多的需求,它們將是我們2012工作的重心。”

有些工作無法在家完成

????那些在家工作三天的人在這三天內(nèi)都效率極高,但當(dāng)他們來到辦公室時,他們更看重能否與同事進(jìn)行現(xiàn)場互動。盡管如此,“某些工作確確實實無法在家完成。某些金融服務(wù)的工作需要利用只有在組織中存在的技術(shù)才能完成,”她說。

????斯坦利建議,當(dāng)遠(yuǎn)程辦公行不通時,雇主應(yīng)該尋找其他的辦法,以便員工能夠照樣擁有靈活度。例如,STT提供了五種靈活的工作安排:彈性時間(日常工作時間表是靈活的),彈性場所(工作地點是靈活的),壓縮工作周,減少工時,工作分擔(dān)(與搭檔分擔(dān)工作職責(zé))。

????斯塔克贊同:“如果想為某個職位找到最佳人選,靈活性比金錢更重要。”

????譯者:聶傳炎

????State Street Corp. (STT) is trying to unite an even bigger group: its global work force. Last week, the financial services company launched a global Flex Employee Network with, naturally, virtual events for employees around the globe such as a talk about best practices in telework. The initiative is part of the company's new approach to flexible work, which includes technological support for telecommuters, online tools for tracking productivity, and the option to reserve shared office space for those days when virtual workers are on site.

????State Street has found that telecommuters enjoy having more moments of serendipitous in-person connection with colleagues because when they are in the office, they may be assigned a space next to someone they previously didn't know, says Maia Germain, vice president of the Flex Program Office. But when a team was recently giving a colleague a gift for a life event, they realized they forgot to pass the collection hat to the people who were working from home. They resolved never to make that mistake again.

????"We've learned a lot about virtual teams and connecting the intangible things," Germain says. "We've been able to come up with a lot of needs we'll be focusing on in 2012."

Some jobs cannot be done from home

????People who work three days at home are very productive on those days, but they value even more the ability to interact with colleagues in person when they come to the office. Nonetheless, "some of the jobs really, truly can't be done at home. Certain financial services roles can only be done with technology that only exists within the organization," she says.

????When telework isn't possible, employers should find other ways to be flexible with their workers, Stanley suggests. State Street, for instance, offers five types of flexible work arrangements: flex time (your daily work schedule is flexible), flex place (where you work is flexible), compressed workweeks, reduced hours, and job sharing (you split the job duties with a partner).

????Stark agrees: "Flexibility is worth more than money if you want to land the best person for a position."

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