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亞馬遜官宣史上最大規(guī)模“返聘”計(jì)劃

MARIA ASPAN
2021-06-04

這家電商巨頭將在“未來幾年內(nèi)”雇用多達(dá)1000名接受過“帶薪復(fù)工培訓(xùn)”的人員,同時(shí)也呼吁其他《財(cái)富》500強(qiáng)公司加以效仿。

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自疫情爆發(fā)以來,美國(guó)已有近200萬婦女下崗。現(xiàn)在,該國(guó)的第二大公司希望重新雇傭近1000名女性員工。

亞馬遜將于周四宣布這項(xiàng)重大的“重返職場(chǎng)”計(jì)劃,招聘離開職場(chǎng)一年或更久的人員——通常是為照顧孩子或其他家屬而離職的女性,并為她們提供帶薪工作培訓(xùn)。十多年來,大型科技和金融公司一直有這種“重返職場(chǎng)”服務(wù),但規(guī)模非常有限:亞馬遜于2019年開始嘗試這種做法,自那以來,已雇傭了30多名通過帶薪復(fù)工培訓(xùn)的企業(yè)員工。

但是在學(xué)校和日托中心因疫情而關(guān)閉,而那些主要由女性勞動(dòng)力支撐的行業(yè)也被摧毀的一年之后,正如一位專家所說,亞馬遜做出了有史以來一家公司能給出的最大的“重返職場(chǎng)”承諾。這家電商巨頭將在“未來幾年內(nèi)”雇用多達(dá)1000名接受過“帶薪復(fù)工培訓(xùn)”的人員,該公司的高管也正在呼吁其他《財(cái)富》500強(qiáng)公司加以效仿。

“對(duì)于像亞馬遜這樣的雇主來說,提供重返職場(chǎng)的服務(wù)應(yīng)該變成一種常規(guī)做法,”亞馬遜多元化人才招聘項(xiàng)目高級(jí)經(jīng)理亞歷克斯?穆尼(Alex Mooney)說。“而女性在我們的社會(huì)中承擔(dān)了大部分的照顧性工作,這個(gè)項(xiàng)目也將主要為她們服務(wù)。”

他沒有透露亞馬遜招聘1000名員工計(jì)劃的截止日期,也沒有說該公司預(yù)計(jì)每年招聘多少通過復(fù)工培訓(xùn)的人。即使有些值得注意的地方,亞馬遜正在進(jìn)行的也是“一項(xiàng)比我們見過的任何項(xiàng)目都大得多的計(jì)劃,”非營(yíng)利組織Path Forward的執(zhí)行董事塔米?福曼(Tami Forman)說,該組織正在與亞馬遜合作推行這一“重返職場(chǎng)”計(jì)劃。

福曼的組織還與其他約90家公司合作,包括沃爾瑪、Facebook、蘋果和康卡斯特通訊等。在2月份,福曼就曾表示,成千上萬的女性對(duì)通過Path Forward重返職場(chǎng)展現(xiàn)出了濃厚的興趣,大約80%的女性通過這些計(jì)劃得到了全職工作崗位。然而,自2016年以來,與Path Forward合作的所有雇主一共只聘用了大約600名通過復(fù)工培訓(xùn)的人員。

“我對(duì)亞馬遜的所作所為感到一百分的興奮——我認(rèn)為這向企業(yè)表明了一種可行、而且值得推廣的途徑。”福曼說。“他們?yōu)榇蠊驹O(shè)置了一條基準(zhǔn)線,讓他們起碼要超過這個(gè)水平。”

雖然與之前的承諾相比,這次“重返職場(chǎng)”計(jì)劃的規(guī)模大幅增加,但對(duì)于亞馬遜近130萬在疫情下失業(yè)的員工來說,1000人的數(shù)量只是杯水車薪。穆尼表示,亞馬遜“不會(huì)給出太大太多、無法兌現(xiàn)的承諾,并致力于在此基礎(chǔ)上、有條不紊地推進(jìn)這項(xiàng)計(jì)劃”,而是重點(diǎn)關(guān)注那些“內(nèi)部結(jié)構(gòu)能為復(fù)工人員提供一份真正有意義的工作”的部門。

亞馬遜主要針對(duì)女性的“重返職場(chǎng)”服務(wù)將持續(xù)16周,全部遠(yuǎn)程進(jìn)行,目前正在財(cái)務(wù)、消費(fèi)者支付、亞馬遜錢包和搜索等部門展開,更多部門正在計(jì)劃之中。公司將提供配套設(shè)施,為成員開設(shè)具體的項(xiàng)目,并為她們提供專門的導(dǎo)師,還會(huì)安排她們與主管定期會(huì)面等日程。

“該計(jì)劃為我提供了非常細(xì)致周到的支持,一直為我做好準(zhǔn)備,讓我能通向成功之路。”來自西雅圖的金融業(yè)人士賽納布?雅辛(Zeinab Yassin)說。2018年,她的第二個(gè)孩子出生后就出現(xiàn)健康問題,她也因此離開職場(chǎng)。她現(xiàn)在是亞馬遜財(cái)務(wù)部門“重返職場(chǎng)”計(jì)劃的一員。

有意加入“重返職場(chǎng)”計(jì)劃的人可以直接通過亞馬遜申請(qǐng),也可以通過其他的合作伙伴(包括 Path Forward)找到該計(jì)劃。但穆尼表示,亞馬遜的招聘人員也在主動(dòng)地尋找合適的人選,包括在領(lǐng)英(LinkedIn)上搜索(3 月份,有相關(guān)報(bào)道指出,領(lǐng)英最近對(duì)平臺(tái)做出一些變更,允許全職父母在他們的公開簡(jiǎn)歷上更清楚地反映就業(yè)差距)。

“重返職場(chǎng)計(jì)劃”對(duì)所有性別開放,不過穆尼表示,亞馬遜目前 93% 以上的參與者都是女性。雖然疫情對(duì)有色人種女性的經(jīng)濟(jì)打擊最為嚴(yán)重,但穆尼沒有提供參與者的種族數(shù)據(jù),也沒有討論該計(jì)劃將如何影響公司的員工多樣性,而不只是“造福女性”。(亞馬遜還面臨一項(xiàng)訴訟,指控該公司在雇用員工時(shí)存在種族歧視;而該公司發(fā)言人表示,“這些指控并沒有反映我們的價(jià)值觀。我們絕不容忍職場(chǎng)中存在任何形式的歧視或騷擾。”)

但福曼認(rèn)為,亞馬遜的計(jì)劃影響最深遠(yuǎn)的地方,恰恰可能是在亞馬遜本公司以外。

“作為一個(gè)社會(huì),我們能讓這類 [重返職場(chǎng)] 計(jì)劃漸成規(guī)模的方式是讓更多公司參與其中,”她說。“應(yīng)該有成百上千的公司來開展這些計(jì)劃。尤其是美國(guó)最大的那些企業(yè),顯然更沒有理由拒絕。”(財(cái)富中文網(wǎng))

編譯:陳聰聰

自疫情爆發(fā)以來,美國(guó)已有近200萬婦女下崗。現(xiàn)在,該國(guó)的第二大公司希望重新雇傭近1000名女性員工。

亞馬遜將于周四宣布這項(xiàng)重大的“重返職場(chǎng)”計(jì)劃,招聘離開職場(chǎng)一年或更久的人員——通常是為照顧孩子或其他家屬而離職的女性,并為她們提供帶薪工作培訓(xùn)。十多年來,大型科技和金融公司一直有這種“重返職場(chǎng)”服務(wù),但規(guī)模非常有限:亞馬遜于2019年開始嘗試這種做法,自那以來,已雇傭了30多名通過帶薪復(fù)工培訓(xùn)的企業(yè)員工。

但是在學(xué)校和日托中心因疫情而關(guān)閉,而那些主要由女性勞動(dòng)力支撐的行業(yè)也被摧毀的一年之后,正如一位專家所說,亞馬遜做出了有史以來一家公司能給出的最大的“重返職場(chǎng)”承諾。這家電商巨頭將在“未來幾年內(nèi)”雇用多達(dá)1000名接受過“帶薪復(fù)工培訓(xùn)”的人員,該公司的高管也正在呼吁其他《財(cái)富》500強(qiáng)公司加以效仿。

“對(duì)于像亞馬遜這樣的雇主來說,提供重返職場(chǎng)的服務(wù)應(yīng)該變成一種常規(guī)做法,”亞馬遜多元化人才招聘項(xiàng)目高級(jí)經(jīng)理亞歷克斯?穆尼(Alex Mooney)說。“而女性在我們的社會(huì)中承擔(dān)了大部分的照顧性工作,這個(gè)項(xiàng)目也將主要為她們服務(wù)。”

他沒有透露亞馬遜招聘1000名員工計(jì)劃的截止日期,也沒有說該公司預(yù)計(jì)每年招聘多少通過復(fù)工培訓(xùn)的人。即使有些值得注意的地方,亞馬遜正在進(jìn)行的也是“一項(xiàng)比我們見過的任何項(xiàng)目都大得多的計(jì)劃,”非營(yíng)利組織Path Forward的執(zhí)行董事塔米?福曼(Tami Forman)說,該組織正在與亞馬遜合作推行這一“重返職場(chǎng)”計(jì)劃。

福曼的組織還與其他約90家公司合作,包括沃爾瑪、Facebook、蘋果和康卡斯特通訊等。在2月份,福曼就曾表示,成千上萬的女性對(duì)通過Path Forward重返職場(chǎng)展現(xiàn)出了濃厚的興趣,大約80%的女性通過這些計(jì)劃得到了全職工作崗位。然而,自2016年以來,與Path Forward合作的所有雇主一共只聘用了大約600名通過復(fù)工培訓(xùn)的人員。

“我對(duì)亞馬遜的所作所為感到一百分的興奮——我認(rèn)為這向企業(yè)表明了一種可行、而且值得推廣的途徑。”福曼說。“他們?yōu)榇蠊驹O(shè)置了一條基準(zhǔn)線,讓他們起碼要超過這個(gè)水平。”

雖然與之前的承諾相比,這次“重返職場(chǎng)”計(jì)劃的規(guī)模大幅增加,但對(duì)于亞馬遜近130萬在疫情下失業(yè)的員工來說,1000人的數(shù)量只是杯水車薪。穆尼表示,亞馬遜“不會(huì)給出太大太多、無法兌現(xiàn)的承諾,并致力于在此基礎(chǔ)上、有條不紊地推進(jìn)這項(xiàng)計(jì)劃”,而是重點(diǎn)關(guān)注那些“內(nèi)部結(jié)構(gòu)能為復(fù)工人員提供一份真正有意義的工作”的部門。

亞馬遜主要針對(duì)女性的“重返職場(chǎng)”服務(wù)將持續(xù)16周,全部遠(yuǎn)程進(jìn)行,目前正在財(cái)務(wù)、消費(fèi)者支付、亞馬遜錢包和搜索等部門展開,更多部門正在計(jì)劃之中。公司將提供配套設(shè)施,為成員開設(shè)具體的項(xiàng)目,并為她們提供專門的導(dǎo)師,還會(huì)安排她們與主管定期會(huì)面等日程。

“該計(jì)劃為我提供了非常細(xì)致周到的支持,一直為我做好準(zhǔn)備,讓我能通向成功之路。”來自西雅圖的金融業(yè)人士賽納布?雅辛(Zeinab Yassin)說。2018年,她的第二個(gè)孩子出生后就出現(xiàn)健康問題,她也因此離開職場(chǎng)。她現(xiàn)在是亞馬遜財(cái)務(wù)部門“重返職場(chǎng)”計(jì)劃的一員。

有意加入“重返職場(chǎng)”計(jì)劃的人可以直接通過亞馬遜申請(qǐng),也可以通過其他的合作伙伴(包括 Path Forward)找到該計(jì)劃。但穆尼表示,亞馬遜的招聘人員也在主動(dòng)地尋找合適的人選,包括在領(lǐng)英(LinkedIn)上搜索(3 月份,有相關(guān)報(bào)道指出,領(lǐng)英最近對(duì)平臺(tái)做出一些變更,允許全職父母在他們的公開簡(jiǎn)歷上更清楚地反映就業(yè)差距)。

“重返職場(chǎng)計(jì)劃”對(duì)所有性別開放,不過穆尼表示,亞馬遜目前 93% 以上的參與者都是女性。雖然疫情對(duì)有色人種女性的經(jīng)濟(jì)打擊最為嚴(yán)重,但穆尼沒有提供參與者的種族數(shù)據(jù),也沒有討論該計(jì)劃將如何影響公司的員工多樣性,而不只是“造福女性”。(亞馬遜還面臨一項(xiàng)訴訟,指控該公司在雇用員工時(shí)存在種族歧視;而該公司發(fā)言人表示,“這些指控并沒有反映我們的價(jià)值觀。我們絕不容忍職場(chǎng)中存在任何形式的歧視或騷擾。”)

但福曼認(rèn)為,亞馬遜的計(jì)劃影響最深遠(yuǎn)的地方,恰恰可能是在亞馬遜本公司以外。

“作為一個(gè)社會(huì),我們能讓這類 [重返職場(chǎng)] 計(jì)劃漸成規(guī)模的方式是讓更多公司參與其中,”她說。“應(yīng)該有成百上千的公司來開展這些計(jì)劃。尤其是美國(guó)最大的那些企業(yè),顯然更沒有理由拒絕。”(財(cái)富中文網(wǎng))

編譯:陳聰聰

Nearly 2 million women have dropped out of the U.S. labor force since the pandemic began. Now the country’s second-largest company wants to hire up to 1,000 of them back.

Amazon on Thursday will announce a major expansion of its “returnship” program, which recruits and provides paid job training to candidates who have left the workforce for a year or more—usually meaning women who stopped working to take care of young children or other relatives. Big tech and finance companies have offered returnships for more than a decade, on a limited basis; Amazon started piloting them in 2019, and has since hired more than 30 corporate employees who have gone through its paid return-to-work training.

But now—after a year in which the pandemic closed schools and day-care centers, and decimated industries that rely on majority-female workforces—Amazon is making what one expert calls the largest ever commitment to returnships by a single employer. The e-commerce giant will hire up to 1,000 people to go through its paid return-to-work training “in the next several years”—and its executives are calling on other Fortune 500 companies to follow suit.

“It should become more standard for employers that are in a position like Amazon’s to offer returnships,” says Alex Mooney, senior diversity talent acquisition program manager at Amazon. “Women are the primary caretakers in our society, and this program will be predominantly for them.”

He declined to be more specific about Amazon’s deadline for making its 1,000 hires, or about how many returnship graduates the company expects to hire each year. Even with those caveats, Amazon is now creating “a much bigger program than anything we’ve seen,” says Tami Forman, executive director of the nonprofit Path Forward, which is working with Amazon on its returnships.

Forman’s organization also works with about 90 other companies, including Walmart, Facebook, Apple, and Comcast. Thousands of women have expressed interest in returnships through Path Forward, Forman told me in February, and about 80% of the women who go through them are hired into full-time positions. Yet all of those Path Forward–affiliated employers together have only hired about 600 returnship graduates since 2016.

“I am 100% thrilled by what Amazon is doing—and I think it shows companies that there is a pathway to piloting a program and expanding it,” says Forman. “They’re setting a bar for big companies to do more.”

While a big increase from its previous returnship commitments, 1,000 people are a drop in the bucket for Amazon’s pandemic-juiced workforce of almost 1.3 million. But Mooney says that Amazon is “trying to methodically grow the program without overcommitting and under-delivering,” focusing on departments where “we have the structure internally to offer a really meaningful ramp back to someone’s career.”

Amazon’s returnships run for 16 weeks, are entirely remote, and are currently offered in departments including operations finance, consumer payments, Amazon Pay, and search—with more planned. The company will provide equipment, set a specific project for the participant, and provide her with dedicated mentors as well as a regular check-in schedule with her supervisor.

“There’s a granular level of support that the program has provided me with. It constantly has set me up for success,” says Zeinab Yassin, a Seattle-based finance professional who stopped working in 2018, when her second child was born with health problems. She’s now halfway through a returnship program in Amazon’s finance department.

Prospective returnship candidates can apply directly through Amazon or find the program through other partners, including Path Forward. But Mooney says that Amazon’s recruiters are also proactively seeking returnship candidates, including through LinkedIn (which, as I reported in March, recently changed its platform to allow stay-at-home parents to more clearly reflect employment gaps on their public résumés).

Returnships are open to all genders, although Mooney says that practically more than 93% of Amazon’s current participants are women. And while the pandemic has had the worst economic impact on women of color, Mooney would not provide racial data on Amazon’s returnship participants, or discuss how the program would affect the company’s workforce diversity beyond “benefiting women.” (Amazon is also facing a lawsuit alleging racial discrimination in hiring corporate employees; a company spokesperson says that “these allegations do not reflect our values. We don’t tolerate any kind of discrimination or harassment in the workplace.”)

But for Forman, Amazon’s announcement might have the greatest impact outside Amazon.

“As a society, the way we’re going to get to scale with these [returnship] programs is more companies doing them,” she says. “There should be hundreds and thousands of companies running these programs. And, certainly for the largest companies in America, there’s no excuse left.”

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