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專欄 - 蘋果2_0

網(wǎng)友八大刁鉆視角吐槽iPhone 5C

Philip Elmer-DeWitt 2013年09月12日

蘋果(Apple)公司內(nèi)部流傳著一個(gè)老笑話,那就是史蒂夫·喬布斯周圍是一片“現(xiàn)實(shí)扭曲力場(chǎng)”:你離他太近的話,就會(huì)相信他所說的話。蘋果的數(shù)百萬用戶中已經(jīng)有不少成了該公司的“信徒”,而很多蘋果投資者也賺得盆滿缽滿。不過,Elmer-DeWitt認(rèn)為,在報(bào)道蘋果公司時(shí)有點(diǎn)懷疑精神不是壞事。聽他的應(yīng)該沒錯(cuò)。要知道,他自從1982年就開始報(bào)道蘋果、觀察史蒂夫·喬布斯經(jīng)營(yíng)該公司。
蘋果公司本周二公布了iPhone 5C的價(jià)格——合約價(jià)99美元或199美元,不帶合約的549美元或649美元。華爾街認(rèn)為,庫(kù)克在定價(jià)策略上犯了嚴(yán)重的錯(cuò)誤,導(dǎo)致蘋果股價(jià)大跌。與此同時(shí),全球網(wǎng)民紛紛吐槽蘋果塑料外殼的iPhone 5C,為我們觀察這款新產(chǎn)品提供了完全不同的視角。

??? 蘋果新品發(fā)布會(huì)后,蘋果股價(jià)大跌。

??? 蘋果公司(Apple)本周二公布了iPhone 5C的價(jià)格——合約價(jià)99美元或199美元,不帶合約的549美元或649美元。從分析師們的報(bào)告來判斷,這種定價(jià)是導(dǎo)致蘋果股價(jià)周三開盤即下跌27美元(5.5%)的罪魁禍?zhǔn)住?/p>

??? 很明顯,華爾街認(rèn)為iPhone定價(jià)過高,蘋果首席執(zhí)行官蒂姆?庫(kù)克在定價(jià)決策上出現(xiàn)了重大失誤。

??? 也許華爾街說的沒錯(cuò)。

??? 下面這些網(wǎng)友的評(píng)論(其中許多直接摘自科技博客Apple 2.0的留言)提供了另外一種視角:

? “它的外觀和手感都很贊,有著量身定制的組裝和堅(jiān)實(shí)的觸感,完全不像是一款披著塑料殼的手機(jī)。多花點(diǎn)錢買iPhone手機(jī)物有所值。如果你不同意這個(gè)說法,那好,我們的iPhone不賣給你。”——Stratechery網(wǎng)站,本?湯姆森

? “只要市場(chǎng)認(rèn)為蘋果的iPhone值得那么高的溢價(jià),蘋果盡可能攫取高收益、剝削死忠用戶的戰(zhàn)略就能繼續(xù)奏效。這就是市場(chǎng)份額的幽靈,純粹是用杜撰的小說來嚇唬小孩和華爾街。”——讀者,約翰?科克

? “蘋果仍然希望挺進(jìn)新興市場(chǎng),問題是蘋果想以40邁的速度前進(jìn),而投資者期望的是70邁。”——Piper Jaffray公司,吉恩?蒙斯特

? “(蘋果)可能會(huì)丟失一部分市場(chǎng)份額,但是蘋果在智能手機(jī)市場(chǎng)的玩法是瞄準(zhǔn)那些更有錢的用戶,他們才是愿意花更多錢購(gòu)買軟件的人群。APP開發(fā)人員選擇支持哪個(gè)平臺(tái)的時(shí)候,他們重視的兩大因素其一是平均每位用戶的APP消費(fèi)額,其二是用戶總數(shù)。蘋果明白自己無法在用戶總數(shù)上獲勝,所以把精力放在擴(kuò)大高富帥用戶和死忠用戶人數(shù)上面。”——讀者,雷達(dá)?貓

? “蘋果這步棋是要把iPhone打造成兩個(gè)細(xì)分家族,就像MacBook旗下?lián)碛蠥irs和Pros兩大系列一樣。你可以把5C看作Air,把5S看作Pro,或者就像iMac和Mac Pro一樣。iPhone正在成長(zhǎng)為一個(gè)產(chǎn)品家族。”——Daring Fireball公司,約翰?格魯伯

? “劣質(zhì)低價(jià)路線將導(dǎo)致產(chǎn)品在消費(fèi)者心目中貶值。蘋果在中國(guó)是一個(gè)激勵(lì)人心的品牌,被視為科技界的路易威登。看看蘋果專賣店在上海的地理位置,它們位于上海最高端大氣上檔次的購(gòu)物街——淮海路和南京東路。浦東蘋果店則效仿紐約第五大道蘋果店,地理位置同樣霸氣。一方面,蘋果需要下調(diào)價(jià)格以擴(kuò)大用戶群;另一方面,蘋果必須很好地平衡,不能損害品牌價(jià)值,破壞品牌形象。要知道,高端品牌形象是蘋果付出了多年努力才換來的。這是一種非常微妙的平衡術(shù)。”——讀者,肯?程?

??? Judging from the analysts' reports, the prices for the iPhone 5C that Apple announced Tuesday -- $99 and $199 with a contract, $549 and $649 without -- are the main reason Apple's shares opened $27 (5.5%) lower Wednesday.

??? Wall Street has apparently decided that pricing the iPhone so high was a major blunder on Tim Cook's part.

??? The Street may be right.

??? But here are some alternative views, many taken directly from Apple 2.0's comment stream:

? "It looks and feels amazing, with a "bespoke" assembly and "solid dense feel you would not expect from a plastic product." Paying more for an iPhone is worth it... If you disagree, well, we won't sell you an iPhone. -- Stratechery's Ben Thompson.

? "So long as the MARKET thinks that Apple's iPhone's are worth a premium price -- and it does -- Apple's strategy of skimming the highest profits and the best customer's will work. The bogeyman of market share is just that -- a made up fiction used to scare small children -- and Wall Street. -- Reader John Kirk.

? "Apple still wants to be part of the emerging markets, but they want to go at 40 mph where investors were looking for 70 mph." -- Piper Jaffray's Gene Munster.

? "[Apple] may lose market share, but the game in smartphones for Apple is to capture a significant share of more affluent smartphone users; those who will purchase more content for their phones. App spending per user is one of two significant factors developers look at when determining which platform to support; the other being overall number of users. I think Apple understands it cannot win in the war for overall number of users, so its focusing its efforts on building a base of affluent and engaged users." Reader RadarTheCat.

? "This move is about establishing the iPhone as a two-sibling family, like how the MacBooks have both the Airs and the Pros. Think of the 5C as the Air, and the 5S as the Pro. Or iMac and Mac Pro. The iPhone is growing up as a product family." Daring Fireball's John Gruber.

? "Lower prices thru lower quality product also lowers perceived value. As an aspirational brand in China, Apple is perceived as the Louis Vuitton of tech. Look at where Apple Stores are located in Shanghai. They're on the most exclusive and expensive shopping streets in Shanghai, Huaihai Road and East Nanjing Street. In Pudong, you have a store that mimics the 5th Avenue NY store, with its iconic location. So, on the one hand, Apple has pressure to reach more of the market by lowering prices, but on the other, Apple must balance that by not lowering value, as that would hurt the brand image that it has worked so hard to achieve. It's a delicate balancing act. Reader Ken Cheng.

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