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購物保衛?商場監護?見識下機器人的新角色

購物保衛?商場監護?見識下機器人的新角色

Emily Price 2019-01-20
這種機器人可以長時間工作,最重要的使命是保證商店內過道安全。

如果你經常去連鎖超市Giant Food Stores購物,那么在下次去的時候可能會有意外發現:機器人。

與國際零售集團皇家阿霍德德爾海茲美國子公司(Ahold Delhaize USA)旗下服務公司Retail Business Services、Giant,還有電子技術服務商捷普集團(Jabil)子公司Badger Technologies在賓夕法尼亞州共同開展試點項目之后,Giant Food Stores推出名為“馬蒂”的自動化機器人。這種機器人可以長時間工作,最重要的使命是保證店內過道安全。

“將實驗室里的機器人和人工智能應用在店里非常令人興奮,客戶在試點門店的反饋讓我們很激動。”Giant Food Stores的總裁尼古拉斯·拜泰姆稱,“同事們努力與很棒的合作方協力推動,將創新變為現實?!?/p>

據《華盛頓郵報》報道,馬蒂的背面寫著:“本店由馬蒂監控,保障您的安全。馬蒂是自動機器人,通過圖像捕捉技術向店內員工匯報液體泄漏、碎屑殘渣和其他潛在的(地面)危險,改進您的購物體驗。”

馬蒂將進駐Giant Food Stores在弗吉尼亞、西弗吉尼亞、馬里蘭和賓夕法尼亞四個州的172家門店。馬蒂將“涌入”各店,未來六個月里每家店都會有自己的機器人。

馬蒂不會做清潔工作,具體由門店員工負責。只要監測到問題,馬蒂會立即通知員工。在巡視過道的同時,馬蒂也會查看哪些商品缺貨。

馬蒂不是唯一一款將進駐超市的機器人。零售巨頭沃爾瑪(Walmart)最近宣布,計劃在旗下大量門店配置掃地機器人。沃爾瑪還在測試用機器人監控庫存。(財富中文網)

譯者:Pessy

審校:夏林

If you shop at Giant Food Stores you might encounter something a little unexpected next time you shop: a robot.

After a pilot program by Ahold Delhaize USA services company Retail Business Services, Giant, and Jabil subsidiary Badger Technologies in Pennsylvania, the grocery chain is starting to roll out an autonomous robot named Marty. He’ll work long hours with one mission in mind—to keep the store aisles safe.

“Bringing robotics and A.I. from a research lab to the sales floor has been a very exciting journey, and we were thrilled by the customer response in our pilot stores,” said Nicholas Bertram, president of Giant Food Stores. “Our associates have worked hard to bring this innovation to life with amazing partners.”

A message on the back of the robot reads, “This store is monitored by Marty for your safety. Marty is an autonomous robot that uses image capturing technology to report spills, debris and other potential hazards to store employees to improve your shopping experience,” The Washington Post reports.

Marty is expected to make an appearance at all of Giant Food Stores’ 172 locations across Virginia, West Virginia, Maryland, and Pennsylvania. The robots are expected to arrive in “waves” with every store receiving its own Marty within the next six months.

Marty himself won’t do any of the cleaning—that job will still be handled by human employees. Instead, he’ll page employees when he detects an issue. While he’s rolling through the aisles, he’ll also be on the lookout for out-of-stock items.

And he’s not the only robot headed to a store near you. Walmart recently announced plans to deploy floor-scrubbing robots in a number of its stores. It has also tested robots in stores to monitor inventory.

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