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蘋果著手調查iPhone 8電池鼓包事件

蘋果著手調查iPhone 8電池鼓包事件

David Z. Morris 2017-10-16
孤立事件可能會演變成更大的問題,一位電池行業分析師推測,蘋果的高管已經“進入危機模式”。

根據多方報道,蘋果已經證實,公司正在調查部分iPhone 8電池鼓包導致機體分離的報告。

這種電池鼓包的情況是從9月底開始出現的。

科技資訊網最近對這一問題的報告進行了搜集,發現在日本、希臘、加拿大、中國大陸和臺灣地區出現了不到10起相關事件。社交媒體上的照片顯示手機屏幕被頂開,與機身分離。一些問題手機是在使用過后才出現這種情況,另一些顯然是剛拆封還在包裝盒里。

我收到了iPhone 8 Plus,但是我打開的時候發現它已經膨脹了。

——まごころ (@Magokoro0511),2017年9月24日

MacRumors報道的更多細節表明,一些手機在整夜充電后出現了這個問題。網站認為這是“電池故障”,并表示近幾周賣出的幾百萬iPhone 8中有少量出現故障不必大驚小怪。

目前為止,還沒有新款iPhone發生燃燒或爆炸的報道,這或許會讓消費者對類似三星Galaxy Note 7災難性設計缺陷重現的擔憂稍有緩解。三星這款手機的燃燒概率達到了一定程度,公司只能進行大規模的召回。算上失去的收入,該風波給這家韓國公司帶來的損失估計高達50億美元。

蘋果在回應電池“鼓包”事件時口風很緊,只說公司正在調查此事,并未披露進一步細節。不過,接受The Verge采訪的一位電池行業分析師推測,蘋果的高管已經“進入危機模式”,他們在努力確認這些孤立的報告并不預示著更大的問題。(財富中文網)

譯者:嚴匡正

Apple has confirmed it is investigating a handful of reports of iPhone 8 batteries that swell and separate the device’s case, according to multiple reports.

The swelling battery phenomenon has been surfacing since late September.

CNet recently rounded up reports of the issue, finding fewer than 10 cases spread across Japan, Greece, Canada, China, and Taiwan. Photos shared on social media have shown the phone’s screens pushed away from their bodies. Some are of phones that have been used, while others show apparently new phones cracked open in their boxes.

屆いたiPhone8plus、開けたら既に膨らんでた pic.twitter.com/eX3XprSzqv

— まごころ (@Magokoro0511) September 24, 2017

More details reported by MacRumors indicate that some of the phones showed the problem after charging overnight. The site describes the issue as a “battery failure” and says it shouldn’t be surprising that a few of the millions of iPhone 8 delivered in recent weeks showed faults.

There have also so far been no reports of scorching or explosions related to the new iPhone, which should calm worries of a catastrophic design flaw similar to Samsung’s Galaxy Note 7 meltdown. Samsung’s phones caught fire frequently enough that they were recalled en masse, costing the Korean firm an estimated $5 billion including lost revenue.

Apple has been tight-lipped in its response about the “swelling” batteries, saying only that it is looking into the issue, without providing further details. A battery industry analyst speaking to The Verge, however, suspects that Apple executives are “in crisis mode” as they scramble to make sure the isolated reports don’t point to a larger issue.

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